Certified Medical Assistant (CMA/RMA) - Tuscola Clinic

Certified Medical Assistant / Registered Medical AssistantThe Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensures that the office runs smoothly.QualificationsCertificationsBasic Life Support (BLS) within 30 days - American Heart Association (AHA)Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) or Certified Medical Assistant (NCCT) - National Center for Competency Testing (NCCT)Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA) or Nationally Registered Certified Medical Assistant (NRCMA) - National Association for Health Professionals (NAHP)Registered Medical Assistant (RMA) - American Medical Technologists (AMT), American Allied Health (AAH), or American Registry of Medical Assistants (ARMA)EducationHigh School Diploma or GEDWork ExperiencePrevious medical assistant experience preferredResponsibilitiesRoom patients and collect pertinent information, including chief complaint, family history, social history, surgical history, and medication reconciliation.Complete telephone communications with patients, families, pharmacies, and healthcare facilities per department policies and provider direction.Gather, update, and maintain patient information via telephone.Perform patient check-in/check-out, prior authorizations, appointment scheduling, benefit verification, referral coordination, and testing coordination.Complete office procedures in accordance with department-specific competencies.Perform point-of-care testing and related documentation.Assist with clinical procedures, including urine catheterizations, bladder scanning, suture/staple removal, cast application/removal, TB skin test reading, and other diagnostic testing as directed.Provide patients with written instructions regarding procedures, medications, and follow-up care.Retrieve and provide condition-specific patient education materials per provider direction.Administer medications per provider orders.Assist with prescription medication refills according to department protocols.Call prescriptions into pharmacies, notify patients of refills, and document actions within the EMR.Conduct follow-up telephone communications and phone calls per provider orders.Maintain department-specific competencies related to point-of-care testing, equipment handling, and specialty training.Assist with minor in-office procedures.