Loan Processor

Loan Processor I / II / III

Location: Onsite - Toano, VA

About the Role

We are seeking detail-oriented Loan Processors to join a growing banking and lending operations team. In this role, you will prepare and process a variety of consumer, mortgage, home equity, construction, and other loan documents while ensuring compliance with all applicable banking regulations and internal lending guidelines.

The ideal candidate will have experience in loan processing, loan documentation, mortgage operations, or consumer lending and possess strong organizational skills, attention to detail, and the ability to collaborate with lenders, underwriters, relationship managers, and third-party closing professionals.

Key Responsibilities

• Prepare loan documentation for consumer, mortgage, home equity, construction, secured, and unsecured loans using bank-provided software
• Ensure loan documents are accurate, complete, and compliant with approved credit terms
• Prepare Loan Estimates and Closing Disclosures for real estate transactions
• Coordinate with relationship managers, underwriters, attorneys, title companies, and closing agents throughout the loan process
• Maintain and update loan pipeline activity and status
• Review loan files for compliance with lending regulations and internal policies
• Prepare loan files for booking and post-closing review, including document imaging and retention requirements
• Respond to inquiries from lenders, Branch personnel, and third parties in a professional and timely manner
• Assist with process improvements and updates to policies and procedures
• Monitor adherence to consumer lending regulations, including TRID, HMDA, and Flood requirements
• Collaborate with team members to resolve complex or unique lending situations
• Participate in meetings, training, special projects, and other duties as assigned

Qualifications

Loan Processor I

• 0–2 years of financial services, banking, or loan operations experience
• Foundational knowledge of consumer lending regulations
• Strong attention to detail and organizational skills

Loan Processor II

• 2–5 years of loan processing or loan documentation experience
• Working knowledge of consumer, mortgage, and construction lending
• Experience with TRID, HMDA, Flood, and consumer lending regulations

Loan Processor III

• 5+ years of progressive loan processing, documentation, or loan operations experience
• Advanced knowledge of lending regulations and compliance requirements
• Experience handling complex real estate, construction, and consumer loan transactions
• Proven ability to manage high-volume workloads and mentor less experienced team members

Required Experience

• Experience within a financial services or banking environment
• Mortgage and/or construction loan processing and documentation experience preferred
• Consumer loan processing experience preferred
• High School Diploma or GED required
• Associate Degree preferred

Knowledge, Skills & Abilities

• Knowledge of loan processing procedures and consumer lending regulations
• Strong communication and interpersonal skills
• Excellent organizational and time-management abilities
• High attention to detail and accuracy
• Strong problem-solving and decision-making skills
• Ability to prioritize multiple deadlines and manage competing responsibilities
• Proficiency with Microsoft Office and banking software systems
• Capable of responding effectively to changing priorities and unexpected situations

What We're Looking For

Successful candidates will demonstrate:

• Accountability and ownership
• Adaptability and flexibility
• Strong execution and follow-through
• Trustworthiness and professionalism
• Customer-focused service
• Effective conflict resolution skills
• Analytical thinking and problem-solving abilities
• Sound judgment and decision-making
• Ability to perform effectively in a fast-paced environment

Pay Details: $50,000.00 to $70,000.00 per year

Search managed by: Katherine Bowman

Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply