Supervisor, Renovation+ Operations - Santee

Job Summary Responsible for the daily functions of the Renovation Operations staff that includes but is not limited to delegation of work assignments, scheduling, performance appraisals, corrective actions and training. Major Tasks, Responsibilities, and Key Accountabilities Manages daily call center activities including services levels, customer interaction, and problem resolution. Assists in the continual improvement of departmental systems, processes and reporting. Conducts regular procedural reviews to streamline processes and maximize efficiencies. Supervises performance of associates and recognizes, trains, coaches, counsels, and takes corrective action when warranted. Interviews, hires, and trains new associates. Ensures that work is performed consistently with company policies and procedures. Leads a group or team of support, craft, or lower level professional associates. Work Environment Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Typically requires overnight travel less than 10% of the time. Education and Experience Typically requires BS/BA in a related discipline. Generally 5+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines. Locations: CA, CO, CT, D.C., HI, IL, MA, MD, MN, NJ, NV, NY, OH, RI, VT, WA. Pay Range Job Seekers: Pay Range $64,400.00-$94,300.00 Annual. Benefits Medical (with Prescription drug coverage) Dental and vision plans Health care and Dependent Care FSA (as applicable) 401(K) with company match Paid Holiday, Vacation, Personal Time, and Wellness Day Paid Sick Time Life and Accidental Death & Dismemberment Insurance Short and Long-term Disability Insurance Critical Illness Insurance Accident Insurance Whole Life insurance Commuter Benefits Tuition Reimbursement Employee Assistance Program Adoption and Surrogacy Assistance Equal Employment Opportunity HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. #J-18808-Ljbffr