Medical Technician and Scribe

At the Joint Relief Institute, our mission is to improve the quality of life for people dealing with joint pain. Our medical clinic specializes in treating knee and joint pain, focusing on large joint pain relief with a minimally invasive approach called viscosupplementation. We strive to significantly impact our community and support each other in our collective pursuit of wellness. We believe that every role within our team contributes immensely to our success and the well‑being of our patients.

Practice Philosophy

Joint Relief Institute offers a very friendly and happy work environment and leads the healthcare market in the field. We are expanding and looking for a team player to grow with us. We understand the importance of a positive workplace environment and ensure this by promoting and encouraging our core values of honesty, teamwork, compassion, growth, and ownership.

About the Role

We are seeking an energetic, detail-oriented, and compassionate Medical Technician to join our dynamic clinical team! In this key role, you will work side‑by‑side with our board‑certified physicians and physician assistants to facilitate cutting‑edge digital imaging and non‑surgical joint treatments. You will play an essential role in patient care, room setup, digital X‑ray operation, medical inventory, and EMR documentation. If you thrive in a fast‑paced clinical setting and want to make a direct impact on restoring mobility and pain‑free living for our patients, we encourage you to apply!

Location:

Oak Brook, IL and Glenview, IL

Job Type:

Full-time

Pay:

$16.00 - $18.00 per hour (dependent on experience / certification)

Responsibilities

• Patient Care & Preparation: Warmly greet and seat patients, verify demographics and medical history, collect copays, and position patients comfortably for joint treatment procedures.
• Digital Imaging / X-Ray Operation: Prepare, warm up, and operate digital X-ray / fluoroscopy equipment to capture precise diagnostic images for knee and shoulder procedures under provider guidance.
• Procedure Room Setup & Support: Assist providers during injections by preparing sterile medication carts (Lidocaine, Depo, viscosupplementation gels), handling equipment, and ensuring room sterility.
• Clinical Documentation & EMR: Accurately record treatment details, injection sites, fluid aspirations, and patient notes into DrChrono EMR, completing and locking clinical notes per practice protocols.
• Patient Scheduling & Follow‑Up: Book follow‑up visits, reconsults, and procedure appointments in accordance with office color‑coding and time‑slot standards; conduct daily confirmation calls.
• Inventory & Daily Operations: Conduct morning medication checks (proper discarding of expired drawn meds), maintain sanitized carts and exam rooms, restock medical supplies, and complete evening checkout routines.

Qualifications

• High school diploma or GED;
• Prior experience in customer service roles. Experience in an outpatient clinic, medical office, or specialty healthcare setting is a plus.
• Experience operating X‑ray/fluoroscopy equipment or willingness to be trained on specialized digital imaging.
• General computer proficiency. Familiarity with Electronic Medical Record (EMR) systems especially DrChrono experience is a plus.
• Exceptional attention to detail, strict adherence to protocol, and strong organizational skills.
• Warm, compassionate interpersonal skills with a commitment to providing excellent patient care.
• Bilingual (Spanish) is a plus!
• Paid Time Off
• Paid Holidays
• Bonus Eligibility
• Insurance Options:
  • Medical
  • Supplemental Medical
  • Dental
  • Vision
  • Life
• NO WEEKENDS!