Senior Applications Specialist

Senior Applications Specialist - Digital Radiography
Full-Time

Field-Based / Remote (Home Office with Extensive Travel)
This role is not tied to a physical office and requires frequent travel to customer sites. Candidates may be based anywhere in the U.S. (preference for Northeast or Phoenix, AZ)

Konica Minolta Healthcare Americas is seeking a Senior Applications Specialist to provide advanced clinical and technical support across our Medical Imaging portfolio, with a primary focus on Digital CR/DR systems.

This role partners closely with Sales, Marketing, Field Service, Technical Service, and Customer Service teams to support customer success, product adoption, and business growth. The position requires significant travel to customer sites, training sessions, and industry events.

Key Responsibilities

• Provide application support, training, and troubleshooting for Digital CR/DR products
• Serve as a technical liaison for customers, resellers, and internal teams
• Deliver on-site product demonstrations and support at customer sites, conventions, and tradeshows
• Collaborate cross-functionally with Sales, Marketing, Field Service, and Product Management
• Support development of training materials and educational resources
• Maintain expertise across multiple digital imaging platforms and mentor junior team members
• Troubleshoot complex technical issues and communicate solutions clearly
• Support additional projects as assigned

• Bachelor's degree in Radiologic Technology and/or ARRT certification (or equivalent experience)
• 5+ years of radiology experience across multiple clinical settings
• Strong understanding of radiology physics and imaging principles
• Experience with RIS/PACS and DICOM preferred
• Strong communication and customer-facing skills
• Proficiency in Microsoft Office
• Ability and willingness to travel extensively

Skills and Competencies

• Strong organizational and prioritization skills
• Ability to manage multiple customer engagements simultaneously
• Strong problem-solving and analytical skills
• Excellent interpersonal and presentation skills
• Customer-focused mindset with a commitment to service excellence
• Ability to work effectively in a cross-functional environment