CBP Facilities Mission Support Specialist

Description This position provides key assistance to the CBP Regional Section Chief by providing management and administrative support in the following mission support areas: planning, finance and budget, logistics and procurement, human resources, records and files management, and/or office automation. This position is responsible for several budget and planning-oriented tasks using various government systems in addition to the use and application of TRIRIGA. Additionally, this position assists with administrative tasks. This position draws on an understanding of program policies and procedures to develop and implement supplementary instructions for staff, and to complete various support functions. Responsibilities Liaise with internal teams and external stakeholders Perform TRIRIGA data validation, edits, and project updates Assist with Strategic Resource Assessment (SRA) tool data maintenance, ingestion, exporting, reporting and training activities Lead support efforts by providing thought leadership and education for stakeholders regarding planning initiatives, processes and information Facilitate monthly regional planning meetings with stakeholders Perform data management Attend and contribute to monthly Field Office calls Assist with taskings Coordinate lease updates/tracking Track Project Change Requests (CR) to include submissions, status and approvals Run project reports in TRIRIGA Prepare variety of recurring and ad hoc reports, including but not limited to, emergency contact lists, weekly work tracking spreadsheets, etc. Establish various procedures, processes, and policies as necessary Establish, maintain, and monitor a variety of records, including personnel files and records Respond to human resources questions when possible Assist in responding to and interacting with internal and external stakeholders Advise on mission support issues; identify and propose recommendations to any issues or concerns Ensure that administrative procedures are being followed; communicate procedures and changes to staff Navigate and utilize relevant systems such as SharePoint and TRIRIGA Input data into various government databases Arrange training for maintenance personnel and maintain training records Provide back-up support to other mission support staff Provide production control for work orders when necessary Provide administrative support to Project Managers Track funding, invoicing, and services for operational contracts Requirements Qualifications Ability to communicate clearly with a wide variety of stakeholders Ability to interpret and organize management directives and correspondence Possess strong communication skills, both written and oral Possess strong organization skillsAbility to adapt to changing resources and requirements Possess strong interpersonal skills and customer service orientation Proficient in Microsoft Office tools (e.g., "Word", "Excel", "PowerPoint", "SharePoint") Practical knowledge of administrative support functions Knowledge of government purchasing and procurement process Knowledge of government acquisition procedures Knowledge of work order system (TRIRIGA) preferred, but not required Knowledge of government databases used internally Obtaining and/or sustaining a DHS/U.S. Customs and Border Protection Public Trust background investigation clearance is required for this position Education and Experience Bachelor’s Degree or equivalent. Minimum of 5 or more years of experience (experience in facility management is preferred) SharePoint training General office management training Summary At VPD Government Solutions, we believe our employees are our greatest asset. We are committed to fostering a supportive, people-first culture that empowers employees to grow professionally, achieve work-life balance, and make a meaningful impact through their work. We value collaboration, innovation, and continuous learning, and we strive to create an environment where every team member can thrive. As a member of the VPD team, you'll have access to a comprehensive total rewards package designed to support your overall well-being, including competitive compensation, health and wellness benefits, financial security, professional development opportunities, and workplace flexibility. Compensation at VPD is determined by several factors, including but not limited to geographic location, education, certifications, knowledge, skills, relevant experience, internal equity, market conditions, contract requirements, and organizational needs. The projected compensation range for this position is $80,000.00 to $110,000.00 (annualized USD). While candidates who meet the minimum qualifications for the role will be considered within the posted range, placement within that range is based on the overall depth and breadth of a candidate's experience, demonstrated competencies, specialized expertise, and ability to contribute to both the position and VPD's broader organizational objectives. The salary range should be viewed as one component of VPD's broader total rewards package. VPD is proud to be a certified Great Place to Work in 2022-2023 & 2025 and named to the Inc. 5000 list of the fastest-growing private companies in America for 2025! See more about what our employees think! Working at VPD Government Solutions | Great Place to Work Robust employee benefits package beginning on the first of the month following hire date, including health, dental, vision, life, and disability insurance. 401(k) with 5% employer matching. Flexible time off program. Opportunities for professional development and career growth. Employee-centric work culture including company-sponsored events, happy hours, team-building opportunities, frequent communication and information sharing from leadership, a supportive and positive teamwork environment, and an open-door policy. VPD is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and an Equal Opportunity Employer. Eligible employees may participate in VPD's comprehensive benefits offerings and total rewards programs, which are designed to support employees and their families throughout their careers. VPD Uses E-Verify Right to Work Poster Applicants have rights under Federal Employment Laws: EEOC Know Your Rights: Workplace Discrimination is Illegal EEO is the Law - Federal Contractors/Subcontractors Employee Polygraph Protection Act Additional Information Remote, Hybrid, or Onsite? Hybrid What type of citizenship does your contract require? U.S. Citizen #J-18808-Ljbffr