Recruiting Supervisor, Field Operations

Philadelphia, PAPeople & Culture – P&C, HQ /Full Time /HybridAs the Recruiting Supervisor, you will play a critical role in driving candidate pipelines and operational continuity across our Field Operations network—including Distribution Centers, Micro-Fulfilment Centers, Retail locations, and Starbucks licensed cafes.You will provide critical management, strategy, and operational partnership to Field Leadership. You will oversee backend recruitment strategy, manage offshore supporting resources, and lead high-volume hourly hiring prioritization to keep our sites fully staffed and operational.What We OfferMedical/Dental/Vision Insurance 401(k) Retirement Savings PlanHSA or FSA eligibilityLong and Short-Term Disability InsuranceFitness Reimbursement Program25% employee discount & FAM MembershipFlexible PTOGroup Life InsuranceEAP through AllOne Health (formerly Carebridge)Responsibilities:Field Sourcing & Launches: Lead proactive sourcing strategies for high-volume hiring markets, new site launches, and ongoing backfill needs across field operations.Stakeholder Management: Partner directly with Regional Managers and Site Leaders to align recruiting priorities with operational demands and mitigate staffing risks.Resource & Vendor Coordination: Manage offshore and third-party recruiting partners to ensure seamless administrative and high-volume support.Process Improvement: Identify workflow bottlenecks, drive recruitment efficiency, and lead special field hiring initiatives.Interview Program Oversight: Drive execution, training, and pipeline management for field leadership interview processes.Pipeline & Funnel Optimization: Oversee recruitment strategy and funnel health to support high-volume recruiters and streamline field alignment.Data & Performance Tracking: Analyze recruitment metrics to maintain pipeline health, optimize time-to-fill, and deliver a high-quality candidate experience.Vendor ManagementQualificationsExperience: 3–5 years of talent acquisition experience, with proven success in a fast-paced, high-volume environment (retail, logistics, fulfillment, or hospitality background strongly preferred).Leadership & Team Oversight: Demonstrated experience mentoring, coordinating, or leading junior recruiters, offshore partners, or vendor teams.Stakeholder Management: Exceptional communication skills with the ability to build strong cross-functional relationships with Field Leadership, Site Leaders, and Regional Managers.Data-Driven Mindset: Comfortable using recruitment metrics and funnel data to solve capacity bottlenecks and tell compelling operational stories.Agility & Ownership: Ability to thrive in a rapid-growth, dynamic environment, managing shifting priorities without compromising on candidate or hiring manager experience.At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.Like what you’re hearing? Then join us on Team Blue.Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.