Sales Associate

Overview As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our baby essentials, help them prep for their first day of school, and support them through all moments of their parenting journey. What You’ll Do: Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits. Confidently and proactively resolve issues for customers and balance multiple tasks in a busy retail environment. Assist customers with omnichannel needs to ensure a positive shopping experience. Execute and expedite point‑of‑sale/register transactions. Complete floor replenishment and shipment duties as needed. Articulate current promotional events and the brand loyalty program, including credits, to customers. Minimize store loss by providing exceptional customer service and maintaining a safe, clean store. Qualities we’d love in a candidate: A positive and solutions‑oriented mindset. Demonstrated customer service and engagement skills. Effective and professional verbal and written communication skills. The ability to manage multiple tasks at once. Physical Requirements: Lift up to 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling. Stand or walk for extended periods of time; climb up and down a ladder. Schedule & Availability: Provide availability that may include days, nights, weekends, and holidays as scheduled. Benefits: Schedules that fit your life; mental health benefits; a 30% discount on our brands; referral bonuses; Advance You Program to earn a GED or bachelor’s degree tuition‑free or learn English as a second language; professional and personal development programs. Equal Opportunity: Carter’s is an Equal Opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law. #J-18808-Ljbffr