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Help Desk Technician

$25 per hour

Premier Employment Solutions

25. Help Desk Technician -Topeka,Kansas66606 - TEMP -

JobNumber: 35487

Well-established organization in Topeka, KS, is seeking a Help Desk Technician to provide Tier 1 technical support in a professional office environment. This is an excellent opportunity for someone with strong customer service skills and prior IT support experience. Full-time, temporary assignment through end of year. $23-$27/hr DOE!

Pay$: 25.00

Category: Temp Hire

Description:

Help Desk Technician Job Responsibilities:
  • Provide first-level technical support via phone, email, chat, and in-person requests.
  • Log, prioritize, troubleshoot, upscale, and resolve help desk tickets.
  • Image, configure, and support laptops, desktops, and virtual desktop environments (VDI).
  • Install, update, and troubleshoot software applications.
  • Maintain accurate documentation of support requests and resolutions.
Help Desk Technician Job Qualifications:
  • At least 1 year of Help Desk or Service Desk experience.
  • Proficiency with Microsoft Windows and Microsoft 365.
  • Strong communication, troubleshooting, and customer service skills.
  • Ability to manage multiple priorities in a professional office setting.

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Vacancy posted 4 days ago
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