Help Desk Technician

$25 per hour

Premier Employment Solutions

25. Help Desk Technician -Topeka,Kansas66606 - TEMP -

JobNumber: 35487

Well-established organization in Topeka, KS, is seeking a Help Desk Technician to provide Tier 1 technical support in a professional office environment. This is an excellent opportunity for someone with strong customer service skills and prior IT support experience. Full-time, temporary assignment through end of year. $23-$27/hr DOE!

Pay$: 25.00

Category: Temp Hire

Description:

Help Desk Technician Job Responsibilities:

Provide first-level technical support via phone, email, chat, and in-person requests.
Log, prioritize, troubleshoot, upscale, and resolve help desk tickets.
Image, configure, and support laptops, desktops, and virtual desktop environments (VDI).
Install, update, and troubleshoot software applications.
Maintain accurate documentation of support requests and resolutions.

Help Desk Technician Job Qualifications:

At least 1 year of Help Desk or Service Desk experience.
Proficiency with Microsoft Windows and Microsoft 365.
Strong communication, troubleshooting, and customer service skills.
Ability to manage multiple priorities in a professional office setting.

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Vacancy posted 4 days ago

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