Front Desk Agent
Boulders Resort & Spa Scottsdale, Curio Collection by Hilton
Job Description
Job Description
The Boulders Resort and Spa is a large, high-end resort that spans an impressive 33,000 sq. ft. Offering a luxurious spa, championship golf, and exclusive service in a uniquely dramatic setting – 1,300 acres of the Sonoran Desert foothills with panoramic views of 12 million-year-old boulder formations. If that wasn't enough, our stylish restaurants offer captivating views from every turn and we are looking to expand our Front Desk team. If you are a person with high-end hotel or resort experience, we want to hear from you. We are seeking a dynamic, proactive individual that is self-motivated and seeking long-term growth potential at our breathtaking resort.
Front Desk Clerk Duties:- Ensures that every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests.
- Inputs information into the computerized reservations system to update and maintain records.
- Accesses reservation system to resolve unit availability and assists guests with reservations or changes as required.
- Generates invoices and collects monies due through the rental program and through merchandise sales. Maintains safety deposit boxes.
- Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
- Prepares and consistently restocks the front desk with supplies including preparing arrival packets.
- Provides information on area attractions and resort amenities.
- Type correspondence and reports for management as needed.
- Hilton OnQ system experience is a plus.
Benefits of working with us:
The Boulders is a Hilton property with many amazing employee perks! Things like employee rates, discounts on food/beverage, and room to grow and develop are just some great things to look forward to as a team member.
Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we’ll make sure you feel right at home.Vacancy posted 7 days ago
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