Mobile Associate

Job Description

Job Description

At PanCare of Florida, our mission is to bring quality healthcare to underserved communities. We believe that compassionate, dedicated healthcare professionals are essential to fulfilling this promise. We are seeking a compassionate and detail-oriented Mobile Associate to join our healthcare team. The ideal candidate will support our medical staff in providing high-quality patient care and ensure smooth operations within our practice.  

Pancare of Florida is seeking a dedicated and enthusiastic Mobile Associate to join our Mobile Department. In this role, you will be an integral part of our mobile unit team, delivering essential medical care services to schools across the region. This is an exciting opportunity for individuals passionate about making a difference in children's health and well-being.

This position is with our Mobile fleet, your hours will vary week to week and may include early morning, pm and Saturday hours. You will be traveling across the region.

Your responsibilities include the following:

• Collaborate with the Corporate Office and subsidiary entities within the Health System.
• Communicate effectively with Corporate Management, administrative personnel, and medical staff.
• Answer clinic phones and route calls to the appropriate departments.
• Schedule patient appointments according to established daily provider quotas.
• Check-in patients upon arrival and notify clinical staff.
• Collect fees for services rendered and process patient check-outs.
• Organize and maintain patient charts in the Records Room.
• Confirm patient appointments for the following day as assigned.
• Assist in processing patient chart information for faxing or mailing to the appropriate entities, ensuring proper authorization and documentation.
• Fax records requests to external entities with completed patient request forms, documenting actions and filing requests in the patient’s chart.
• Verify patient eligibility for sliding scale fee services.
• Support patient billing processes as assigned by the Mobile Operations Manager (MOM).
• Balance daily sheets, cash, checks, and credit card receipts.
• Maintain a daily postage log.
• Perform additional responsibilities as assigned by the Mobile Clinic Manager to ensure the front office operates smoothly and efficiently.

Required Qualifications

• High School Diploma
• At least 6 months of experience in a clinical or medical operations role

Preferred Qualifications:

• At least 2 years of experience in a clinical or medical operations role

PanCare provides a comprehensive benefits package to include medical, dental, and vision insurance. In addition, to health coverage, we offer 14 paid holidays and 3 weeks of paid vacation per year.  Employees are also eligible to participate in our 403(b) plan with a 6% employer match and 3% base employer contribution.

Join PanCare of Florida and be part of a dedicated team that is committed to delivering high-quality healthcare to our communities. We offer a supportive work environment, opportunities for professional growth, and the chance to make a real difference in the lives of our patients. If you're ready to take the next step in your career and contribute to our mission, we encourage you to apply today. Together, we can continue to improve patient outcomes and build healthier communities.

PanCare of Florida is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. We believe that diversity and inclusion are key to our success, and we welcome applications from individuals of all backgrounds and experiences.