Phlebotomist Supervisor

Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role, we harness data and AI to work smarter, move faster and create breakthrough solutions that improve health outcomes for people. With our global scale and deep expertise, you'll do meaningful work, grow your career and make a real impact. Together, we're improving health and improving lives.

LabCorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

LabCorp is seeking a Phlebotomy Supervisor to join our team in Metairie LA

Work Schedule: Monday – Friday 8:00am-5:00pm, additional days and hours may be required

Job Responsibilities:

• Supervise a team of (+25) phlebotomists working in Patient Service Centers and/or physician's offices

• Manage patient flow, wait times, and inventory levels and information logs

• Monitor monthly productivity and report any deviations as necessary

• Coordinate phlebotomists' schedules through resourceful and creative thinking

• Perform operational duties such as payroll, monthly schedules and performance appraisals

• Partner with Human Resources regarding employee relations issues and disciplinary actions

• Hire and train phlebotomists to fill any open positions

• Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management

• Provide exceptional customer service to all patients and clients

• Assist in the set-up of new Patient Service Centers or Client Offices

• Provide resolution of any patient or client issues

• Perform, collect and prepare specimens when needed

• Travel to additional sites as necessary

Minimum Qualifications:

• High school diploma or GED or equivalent

• 1 year or more experience in a supervisory or people leader position
• 3 years or more experience as a phlebotomist

Preferred Qualifications:

• 3 year or more experience in a supervisory or people leader position

• 5 years or more experience as a phlebotomist

Additional Job Standards:

• Proven track record in providing exceptional customer service

• Strong communication skills; both written and verbal

• Ability to work independently or in a team environment

• Comfortable working under minimal supervision

• Valid driver’s license and a clean driving record with reliable transportation

• Flexibility to work overtime as needed

• Able to pass a standardized color blindness test

• Be at least 21 years’ old

Are you seeking an opportunity that makes a difference? Are you passionate about leading teams/people? If your answer is "yes]]><