Community Health Navigator (Contract)

About ATW Health Solutions
ATW Health Solutions is a mission-driven organization advancing equity, improving health outcomes, and strengthening systems through innovative, evidence-based strategies. We collaborate with healthcare providers, community organizations, and government agencies to address disparities and ensure the voices of underserved communities are heard and acted upon.

Position Summary
The Community Health Navigator plays a critical role in connecting individuals and families in Cook County with essential healthcare services, with a primary focus on Medicaid redetermination and enrollment. This role includes providing support at local events and community sites, offering one-on-one guidance, and helping community members navigate and access Cook County Health services.

This is a contractor role best suited for candidates who are community-oriented, passionate about health equity, and comfortable working independently in public settings. Ideal candidates are organized, adaptable, and able to communicate effectively across diverse populations.

Key Responsibilities

• Educate community members about Medicaid redetermination timelines and requirements
• Assist individuals in completing Medicaid redetermination forms and gathering required documentation
• Serve as a liaison between residents and Cook County Health services, including primary care, behavioral health, specialty care, and preventive services
• Provide in-person guidance to help community members navigate available resources
• Attend staff-supported outreach events across Cook County (including evenings and weekends)
• Build relationships with local partners, including churches, shelters, and grassroots organizations
• Distribute educational materials and provide enrollment support onsite
• Maintain accurate records of community interactions and service referrals using simple tracking tools
• Participate in team meetings, training sessions, and quality improvement efforts
• Follow standard event procedures, including basic check-in and follow-up communications as outlined during onboarding

Transportation and Attendance Requirements

• This is an in-person role that requires attendance at community events across Cook County
• Candidates must have reliable transportation to independently travel to assigned event sites

Technology Requirements

• Must bring a personal laptop to each event to access state-run enrollment websites
• Must have a smartphone for receiving email communications, scheduling updates, and accessing event details

Qualifications

Required:

• High school diploma or GED
• 1-2 years of experience in community outreach, healthcare navigation, enrollment assistance, or a related field
• Strong interpersonal and communication skills, with cultural humility
• Ability to work independently and represent the organization professionally in diverse settings
• Willingness to work evenings and weekends as needed
• Reliable transportation and ability to travel across Cook County

Preferred:

• Lived experience or deep familiarity with the communities served
• Bilingual or multilingual skills (e.g., Spanish, Polish, Arabic)
• Familiarity with Medicaid/CHIP enrollment processes or safety-net healthcare settings
• Basic computer literacy and comfort using data entry systems

Compensation and Benefits

• $20/hour
• Paid twice monthly via invoice submission
• Contract position (no benefits provided)
• Opportunities for professional development and future project involvement