Caregiver Success Specialist

Caregiver Success Specialist

CareOne Senior Care Farmington Hills, Michigan

Pay: $18.00 - $20.00 per hour

Guaranteed Hours: 30 Hours Per Week

Mileage Reimbursement: Paid mileage when transporting clients or traveling between approved client assignments.

Position Summary

CareOne Senior Care is seeking a dependable, compassionate, and highly flexible Caregiver Success Specialist to support our clients and caregiving team throughout Southeast Michigan. This position is designed for an experienced caregiver who thrives in a fast-paced environment, enjoys variety, and is committed to delivering exceptional care while helping ensure continuity of services for our clients.

The Caregiver Success Specialist serves as a trusted resource for both clients and caregivers by providing direct care, supporting new client starts, assisting with caregiver transitions, mentoring new team members, and helping maintain the high standards of service CareOne Senior Care is known for.

Schedule & Availability Requirements

• Guaranteed minimum of 30 hours per week
• Must be available Monday through Friday between the hours of 8:00 AM and 8:00 PM
• Additional hours may be available based on client needs
• Must be flexible and willing to work at various client locations throughout our service area

Essential Responsibilities

Client Care

• Provide exceptional personal care and companionship services
• Assist clients with all Activities of Daily Living (ADLs), including:
• Bathing
• Dressing
• Grooming
• Toileting
• Ambulation and transfers
• Feeding assistance
• Assist clients with Instrumental Activities of Daily Living (IADLs), including:
• Meal preparation
• Medication reminders
• Light housekeeping
• Laundry
• Shopping and errands
• Transportation to appointments and community activities

Caregiver Success & Client Support

• Assist with new client starts and caregiver introductions
• Provide coverage for open shifts and urgent staffing needs
• Support continuity of care during caregiver transitions
• Mentor and assist newly hired caregivers in the field
• Serve as a positive ambassador of CareOne Senior Care with clients, families, referral partners, and team members
• Communicate client concerns, changes in condition, and service opportunities to the office promptly
• Assist with quality assurance visits and client satisfaction initiatives as requested
• Must be willing to accept assignments throughout Oakland, Wayne, Livingston, Macomb, and Washtenaw Counties as business needs dictate.

Qualifications

• Minimum one year of professional caregiving experience required
• Current CNA certification preferred
• Experience operating Hoyer lifts and performing safe transfers required
• Tube feeding experience preferred
• Experience caring for seniors and individuals with chronic conditions, dementia, mobility limitations, or disabilities preferred
• Ability to safely transfer clients utilizing gait belts, sit-to-stand devices, and Hoyer lifts
• Strong communication and customer service skills
• Excellent attendance and reliability record
• Ability to work independently and adapt to changing situations

Transportation Requirements

• Valid Michigan Driver's License required
• Reliable personal transportation required
• Must maintain current automobile insurance
• Must provide a clean driving record (DMV/MVR)
• Must be willing and able to transport clients using either client or caregiver vehicle as directed
• Mileage reimbursement provided when transporting clients and for approved travel between assignments

Additional Requirements

• Must be comfortable working in homes with cats and dogs
• Must pass criminal background screening
• Must be legally authorized to work in the United States
• Must be able to lift, push, pull, and transfer clients as required by the care plan
• Must be able to read, write, and communicate effectively in English

Why Join CareOne Senior Care?

At CareOne Senior Care, we believe our caregivers are the heart of our organization. We are committed to supporting our team members through ongoing communication, professional development opportunities, and a culture that values compassion, accountability, reliability, and excellence in care.

If you are an experienced caregiver looking for a stable position with guaranteed hours, mileage reimbursement, variety in your workday, and the opportunity to make a meaningful impact in the lives of seniors and their families, we encourage you to apply.

CareOne Senior Care is an Award Winning home care agency serving Oakland, Livingston, Macomb, Washtenaw and Wayne Counties in Southeast Michigan!