Logistics Coordinator

Diversifood is a division of Just Quality International Inc, a leading supplier of premium frozen fruits, vegetables, concentrates, and value added food solutions. With our trusted global network and flexible approach, we offer over 100 products tailored to our clients’ needs. Proudly recognized by The Globe and Mail as one of Canada’s Top 500 Growing Companies (2021–2025). About the Role We are seeking a detail oriented and highly organized Logistics Coordinator to manage over the road (OTR) trucking operations and coordinate inbound and outbound freight activities for the Diversifood business unit of the JQI Group of Companies. This is an office based role responsible for ensuring timely and efficient processing of shipments, effective communication with carriers and internal teams, and a consistent standard of service from order placement to delivery. The position reports to the Supply Chain Manager and works cross functionally with sales, customer service, and operations teams. This role is based in Atlanta, Georgia. Responsibilities The individual will: Coordinate over the road (OTR) trucking shipments from start to finish, including scheduling pickups and deliveries, dispatching carriers, and ensuring timely fulfillment Confirm shipment details including product, quantities, carrier assignments, and delivery dates before dispatch Ensure all required shipping documentation, including bills of lading and proof of delivery, is complete and accurate Provide proactive updates to customers and internal stakeholders on shipment status, potential delays, and issue resolution Respond to inquiries regarding freight tracking, delivery timelines, and logistics within established response time standards Escalate service failures, significant delays, or carrier performance issues to the Supply Chain Manager promptly with a written summary of the issue and actions taken to date Monitor shipment progress across OTR carriers daily and flag delays, routing changes, or discrepancies to the Supply Chain Manager within the same business day Provide regular status updates to customers and internal teams regarding tracking, delays, or changes to maintain transparency Ensure compliance with federal and state transportation regulations, including Department of Transportation (DOT) requirements and Federal Motor Carrier Safety Administration (FMCSA) guidelines Review and verify all shipping documents, bills of lading, and proof of delivery records for accuracy Maintain complete and organized records of all logistics transactions, carrier communications, and shipment changes in the system Address issues related to delays, discrepancies, damaged freight, and other shipment related challenges by collaborating with carriers, internal teams, and external partners Document all issues and resolutions and communicate outcomes to affected parties promptly Communicate daily with sales, customer service, and operations teams regarding shipment schedules, carrier availability, and customer requests Provide daily end of day status updates to the Supply Chain Manager on all open shipments, pending issues, and completed resolutions Participate actively in team meetings and share relevant logistics trends, carrier performance data, and recurring issues Assist the sales team with freight quoting, delivery scheduling, and logistics planning for new and existing accounts as directed Identify and communicate cost saving or efficiency opportunities observed during day to day logistics operations to the Supply Chain Manager Qualifications 2+ years of experience in logistics coordination, freight management, or supply chain operations, preferably in the food distribution or frozen food industry Working knowledge of over the road (OTR) trucking operations, carrier management, and freight scheduling Familiarity with federal and state transportation regulations, including DOT requirements and FMCSA guidelines Experience with transportation management systems (TMS) and shipment tracking platforms Understanding of cold chain logistics and temperature controlled freight requirements preferred Strong organizational skills with the ability to manage multiple shipments and priorities simultaneously Excellent written and verbal communication skills with a focus on proactive stakeholder updates Proficiency in Microsoft Office Suite, particularly Excel and Outlook Strong problem solving and critical thinking abilities Detail oriented with a commitment to documentation accuracy and compliance Required Skills Working knowledge of over the road (OTR) trucking operations, carrier management, and freight scheduling Familiarity with federal and state transportation regulations, including DOT requirements and FMCSA guidelines Experience with transportation management systems (TMS) and shipment tracking platforms Strong organizational skills with the ability to manage multiple shipments and priorities simultaneously Excellent written and verbal communication skills with a focus on proactive stakeholder updates Proficiency in Microsoft Office Suite, particularly Excel and Outlook Strong problem solving and critical thinking abilities Detail oriented with a commitment to documentation accuracy and compliance Preferred Skills Experience in the food distribution or frozen food industry Understanding of cold chain logistics and temperature controlled freight requirements Pay range and compensation package Salary based on experience Health and benefits package Opportunity for career advancement Entrepreneurial and growth oriented culture Ability to work alongside a global sourcing and supply chain platform with international reach Equal Opportunity Statement Just Quality International is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace for all. #J-18808-Ljbffr Just Quality International Inc.