Customer Advocate Management Trainee
$55k - $85kKia of Old Saybrook
Job Description
Job Description
Customer Advocate Management Trainee
Whether you see yourself in sales, as a Sales Manager, Service Manager, Finance Manager, or a Used Car Manager, as a Customer Advocate manager in training, you can count on a career path with a clear beginning and an open end that’s full of opportunities. With training, development, mentoring, and a culture of promotion from within, you’ll always be progressing in your career. A come interview with a manager who started their career as a Customer Advocate.
- $55,000-$85,000
- Work with the latest technology
- Health, Dental, and Vision insurance
- Paid vacation time
- 401 (k) with up to 5% employee contribution
- Betterhelp online Therapy
Job Duties:
- Navigate clients through the sales process, establishing trust and selling value throughout
- Assist customers in selecting a vehicle by asking questions and listening carefully to their responses
- Direct clients to online tools available for reviewing vehicle options, packages, features
- Prepare & present demo vehicles so latest technology is enabled & ready for display (Bluetooth, navigation, green fuel options, hybrid tools, etc.)
- Explain product performance and benefits
- Describe all optional equipment available for customer purchase
- Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles
- Work closely with Sales Manager on pricing tiers associated with different model & their respective technology options
- Prepare email collateral for clients in anticipation of scheduled appointments, making sure clients are informed before they walk into the dealership
Job Requirements:
- College degree
- Strong written and verbal communication skills
- Able to build relationships with associates and clients, establishing long-term partnerships
- Outgoing and inviting personality, able to establish trust quickly
- Driven to achieve and to service clients
Vacancy posted 4 days ago
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