CRM Field Clinical Manager - Dallas, TX

Field Clinical Manager

At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing whatever your ambitions.

About the role: At Boston Scientific, we advance science for life by developing innovative solutions that improve the health of patients around the world. In our Cardiac Rhythm Management (CRM) division, we provide groundbreaking technologies that treat irregular heart rhythms, support heart failure management, and protect against sudden cardiac arrest. Our mission is to improve patient outcomes and quality of life through less-invasive, cutting-edge therapiesincluding implantable cardioverter defibrillators (ICDs), insertable cardiac monitorization systems (ICMs), and cardiac resynchronization therapy (CRTs).

As a Field Clinical Manager, you will play a pivotal role in advancing Boston Scientific's mission to transform lives through innovative medical solutions. Partnering closely with the Area Vice President and Regional Sales Manager, you will lead and inspire a high-performing clinical team, drive strategic initiatives, and contribute to exceeding regional revenue goals. This role is ideal for a dynamic leader passionate about coaching talent, optimizing service delivery, and elevating patient care across the region. You'll be instrumental in shaping the future of clinical excellence at Boston Scientific.

Your responsibilities will include:

• Lead, coach, and develop a team of clinical representatives through field rides, one-on-one mentorship, team meetings, and company training resources to drive performance, alignment, and professional growth
• Champion change and adaptability by guiding your team through evolving healthcare landscapes and customer expectations
• Communicate a compelling vision aligned with corporate, divisional, and regional objectivesensuring clarity, purpose, and engagement
• Serve as a key partner in regional talent strategyrecruiting, hiring, and building a strong, diverse clinical bench for long-term success
• Oversee comprehensive training programs to enhance implant expertise, product knowledge, and competitive positioning
• Set clear performance goals and ensure timely feedback and coaching through structured evaluations and individualized development plans
• Cultivate a culture of collaboration, accountability, and continuous learning through career coaching and time management guidance
• Manage operational functions including expenses, inventory, and communication workflows with efficiency and attention to detail
• Identify service opportunities using data insights, time studies, and field feedback; implement targeted strategies to enhance outcomes
• Optimize clinical resource allocation and coverage by implementing scalable, best-in-class service models and leveraging national benchmarks
• Foster strong partnerships with hospital and clinic personnel to streamline workflows and improve patient experience
• Collaborate seamlessly with Area and Regional Sales Managers to ensure alignment between clinical service and sales strategies
• Provide strategic direction to your team on asset and resource management to maintain cost-effective, high-quality service delivery

Required qualifications:

• Minimum of a bachelor's degree or an equivalent combination of education and professional background
• Minimum of 7 years' experience in a relevant field
• CRM certification and proven expertise in CRM therapy, device support, and implant procedures
• Familiarity with the local CRM customer landscape

Preferred qualifications:

• Advanced degree
• IBHRE certification
• Demonstrated leadership credibility and influence within clinical teams
• Strategic thinker with strong business acumen and problem-solving capabilities
• Proven ability to build relationships and collaborate across teams, including sales and corporate functions
• Skilled at managing conflict, driving change, and delivering results in a complex environment