Category Manager - Professional Services and Category Manager - Professional Services and Conti[...]

Category Manager – Professional Services and Category Manager – Professional Services and Contingent Labor Identify adequate and qualified international sources of supply for NCLH's required products and/or services. Recommend alternative products of the same or better quality at a more favorable cost, in collaboration with suppliers, operations and sourcing specialists. Duties & Responsibilities Develop a category strategy to achieve cost savings and improve quality and service levels by identifying opportunity areas such as product standardization and supplier consolidation. Oversee all spend activity and purchase requests for the category and determine proper action plan for all purchases that meet the Supply Chain involvement threshold. Solicit price bids and proposals from qualified registered suppliers. Conduct comparison analysis of all bids against provided scope of work for contracted and non‑contracted services. Administer/manage contracted and non‑contracted services to ensure that all contractual requirements are met by both the supplier and the organization. Ensure prices and expiration dates are accurately reflected on service POs. Monitor actual usage of contracted service (e.g., agreed number of visits per year on specific vessel). Evaluate and confirm usage estimates on service POs with department heads. Provide category‑related subject‑matter expertise when necessary. Effectively work with functional and business groups as a trusted advisor to determine desired product/service specifications and projected demand when making recommended action plans. Develop Strategic Supplier Relationship Management programs. Collaborate with Spend Analysis & Reporting Team to conduct analysis for category improvement opportunities (e.g., market research) and to implement non‑sourcing category projects (e.g., demand management). Support Sourcing Specialists to lead cross‑functional teams to execute strategic sourcing projects for category areas. Ensure that NCLH has a good supply‑market understanding and works with the business/function teams to provide input for creating innovative win‑win customer and supplier strategies. Proactively identify improvement opportunities for beverage‑related products and recommend key actions to the appropriate stakeholders. Conduct testing as per NCLH's standard operating process. Monitor supplier performance and manage supplier relationships for key suppliers across multiple business divisions. Perform other job‑related functions as assigned. Qualifications DEGREE TYPE: Bachelor's Degree FIELD(S) OF STUDY: Business, MBA or any equivalent combinations of relevant education and work experience. Experience Minimum 5 years of strategic sourcing/procurement experience, performance measurement, contract negotiation, project management, category management, business analysis, or change management experience. 2+ years of category or industry specific experience. Cruise line and Duty‑Free knowledge a plus. Competencies / Skills Working knowledge of an automated logistics and purchasing system is required, preferably with MXP and SAP. Strong knowledge of strategic sourcing methodology with pragmatism to manage exceptions. Ability to develop category and sourcing strategies by identifying areas of opportunity. Track record of effectively directing and leveraging procurement spend by leading global cross‑functional teams. Experience managing and maintaining strong supplier relationships. Strong leadership presence and negotiation/contract management experience. Knowledge and experience with best‑practice processes, tools, and procurement/spend systems data and analysis. Strong interpersonal and management capabilities. Must have strong organizational skills. Strong problem solving, analytical and report‑summation, and conflict resolution skills. Ability to apply change management and consulting skills/knowledge and expertise. First‑hand working knowledge of strategic sourcing methodology required. Technical knowledge and expertise preferred. Proficiency in Microsoft suite (Word, Excel, and PowerPoint), proficiency in Procure‑to‑Pay systems (e.g., Ariba). Team building, technical knowledge and expertise, high degree of business acumen, management, and interpersonal skills. To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department. Benefits Medical insurance Vision insurance 401(k) Paid maternity leave Paid paternity leave Student loan assistance Tuition assistance Disability insurance #J-18808-Ljbffr Norwegian Cruise Line Holdings Ltd.