Quality Assurance Analyst

Location: Charlotte, North Carolina (Onsite) Duration: 12 months Interview Process: Virtual Tax Terms: W2 Only Job Description We are seeking a detail-oriented Analyst to support the Employee Document Repository (EDR) product team at the Charlotte CIC location. The ideal candidate will possess strong testing, analytical, and reporting skills, with hands-on experience using Workday, ServiceNow, SQL Server Management Studio, Excel, PowerPoint, and Jira . This role requires active participation in Agile ceremonies, test planning and execution, defect management, and release validation activities. Required Qualifications: 3+ years of experience in Software Testing / Quality Assurance. Hands-on experience with: Workday ServiceNow Jira Microsoft Excel Microsoft PowerPoint Strong analytical and problem-solving skills with the ability to interpret data and identify trends. Experience working in Agile/Scrum environments. Experience creating test cases, test scenarios, defect reports, and test execution summaries. Excellent verbal and written communication skills. Preferred Qualifications Experience supporting HR, document management, or enterprise repository applications. Knowledge of release management and regression testing processes. Familiarity with test management and reporting methodologies. Key responsibilities will include: Quality Assurance & Testing Develop and execute test cases and test scenarios based on user story acceptance criteria. Perform functional, regression, integration, and release testing. Review and validate test cases with Product Owners and project stakeholders. Identify, document, track, and manage defects through resolution. Resolve testing ambiguities and ensure adequate test coverage. Coordinate and execute regression testing for every release. #J-18808-Ljbffr Holistic Partners, Inc