Front Desk Med Spa Receptionist

*This position is primarily Monday- Friday with an occasional Saturday as needed*

• Client Relations : Greet clients upon arrival, check in, and ensure they feel comfortable and welcome. Provide them with any necessary forms or information about their upcoming treatments.
• Appointment Scheduling : Answer phone calls, emails, and online inquiries, assist clients in booking appointments, and handle rescheduling or cancellations as needed.
• Administrative Support : Manage client intake forms, update databases, and maintain organized records of client information and appointment history.
• Point of Sale : Process payments, handle cash transactions, and ensure accurate billing for services and products.
• Product Sales : Assist clients with inquiries about retail products and promote special offers or packages to enhance their experience.
• MedSpa Environment : Ensure the front desk and waiting area are clean, tidy, and stocked with necessary supplies.
• Collaboration : Work closely with medical professionals to ensure clients receive the best service. Communicate treatment updates and client needs to the appropriate team members.

• Previous experience in customer service or front desk operations, ideally in a medical or spa environment.
• Strong verbal and written communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Professional appearance and demeanor.
• Familiarity with booking software and point-of-sale systems is a plus.
• Excellent attention to detail and organizational skills.
• Knowledge of beauty or wellness services is a plus.
• Ability to maintain client confidentiality and adhere to HIPAA regulations.

• Medical, Dental, Vision, and Generous PTO and Holiday Pay.
• Employee discounts on services and products
• Opportunity to grow in a thriving med spa environment
• Friendly and supportive team atmosphere