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Italian Language Expert - CX Testing

$16 - $18 per hour

Mercor

Job Description

Job Description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: Italian expert
Type: Contract
Compensation: $16–$18/hour
Location: Remote
Duration: 1-2 hours total

Role Responsibilities

  • Complete 10 test calls with the CX agent, following the prompts and scenarios provided.
  • Conduct 10 QA reviews of calls, assessing accuracy, tone, clarity, and naturalness.
  • Provide clear written feedback on conversation flow and user experience.
  • Work independently to ensure high-quality evaluations and feedback.

Qualifications

Must-Have

  • Native Italian speaker.
  • Prior data annotation experience.
  • Able to place calls to an EU, UK, or US phone number.
  • Ability to make clear phone calls with good audio quality.
  • Available to start immediately.

Start Date

  • Immediate

Application Process (Takes 20–30 mins to complete)

  • Upload resume
  • AI interview based on your resume
  • Submit form

Resources & Support

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Vacancy posted 2 days ago
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