QUALITY ASSURANCE MANAGER - FT BRAGG NC

Quality Assurance Manager - Ft Bragg NcAs the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.Serve Those Who ServeAt Compass Group, we take pride in providing exceptional dining experiences for the men and women who dedicate their lives to serving our country. Joining our military dining team means becoming part of a mission that goes far beyond food, it's about gratitude, respect and service with purpose. Every meal you prepare, every guest you greet, every detail you deliver is an opportunity to honor those who protect our freedom. We're looking for passionate people who believe that excellence in service is a way to give back, who find meaning in creating comfort, community and care for our nation's heroes. If you're ready to make a difference every day, join us and help us serve those who serve.Job SummaryThe Quality Assurance Manager is responsible for developing, implementing, and monitoring quality assurance programs across all food & beverage operations, purchasing, receiving, storage, and inventory management functions within a multi-unit hospitality complex. This position ensures compliance with food safety regulations, company standards, brand requirements, and operational procedures while maintaining product quality, inventory integrity, and cost control. The role works closely with culinary, CSDV, loading dock, purchasing, receiving, and finance teams to ensure consistent quality and operational excellence across all outlets.Daily Duties And ResponsibilitiesInspect food production areas, kitchens, bars, warehouses, and storage facilities.Review receiving logs, temperature records, and quality inspection reports.Conduct spot checks of incoming deliveries.Monitor inventory transactions and variance reports.Verify compliance with sanitation and food safety standards.Investigate quality issues, guest complaints, and operational discrepancies.Meet with purchasing, culinary, warehouse, and outlet managers regarding quality concerns.Review vendor performance and product quality issues.Follow up on corrective action plans and audit findings.Prepare daily, weekly, and monthly quality assurance reports.Conduct employee coaching and compliance training sessions.Monitor expiration dates, product rotation, and storage conditions.Ensure all documentation and records are properly maintained.QualificationsHospitality Management, Business Administration, Supply Chain ManagementMinimum 5–7 years of quality assurance, food safety, purchasing, inventory control, or hospitality operations experience.Multi-unit hospitality, resort, casino, hotel, stadium, convention center, or food service experience preferred.HACCP Certification required.ServSafe Manager Certification or equivalent preferred.Strong knowledge of food safety regulations, inventory controls, purchasing procedures, and warehouse operations.Experience conducting audits and compliance inspections.Proficiency with inventory management and procurement software systems.Military QA Experience a plusCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.Compass Corporate maintains a drug-free workplace.Applications are accepted on an ongoing basis.Associates at Corporate are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, paid parental leave, holiday time off, personal leave, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts.