Operations Analyst - Hybrid

Note: Effective July 1, 2025, a 3% salary reduction is in place under the Personal Leave Program (PLP), with 5 hours of Personal Leave Credit earned monthly in exchange. This program is subject to change based on union agreements and state budget policy.

This position is located in Sacramento county.

At HCD, we are dedicated to fostering a dynamic and inclusive work environment where innovation and collaboration thrive. If you're interested in promoting safe, affordable, sustainable communities for all Californians, HCD is the place for you. By joining our team, you'll have the opportunity to make a meaningful impact in your community while working along passionate professionals.

Under direction of the Federal Operations Manager (Supervisor I) of the Federal Operations and Compliance Unit of the Division of Federal Financial Assistance (DFFA), the Operations Analyst is responsible for varied and complex analytical work relative to Americans with Disabilities Act (ADA) compliance for necessary electronic documentation, web content management in relation to accessibility and remediation, and managing ongoing remediation logs and tracking. Staff is also responsible for providing operational support to divisional management and completing a wide range of complex analytical assignments.


Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see Statement of Qualifications section below for instructions.

This position requires reporting to an HCD office a minimum of four days per week. In limited cases, at the Department's discretion, an employee may be approved to work in a remote-centered capacity on a temporary basis until appropriate office space becomes available. Under California Government Code Section 14200, telework-eligible employees must reside in California. The designated headquarters location will be based on the employee's primary residence and may be updated if HCD criteria are met.


You will find additional information about the job in the Duty Statement .

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• ANALYST II

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-526657


Position #(s):
401-259-5393-007

Working Title:
Operations Analyst - Hybrid


Classification:
ANALYST II $6,031.00 - $7,547.00 A
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.


# of Positions:
Multiple


Work Location:
Sacramento County


Telework:
Hybrid


Job Type:
Permanent, Full Time


Department Information HCD helps to provide stable, safe homes affordable to veterans, seniors, young families, farm workers, tribes, people with disabilities, and individuals and families experiencing homelessness.

Our Vision
Every California resident can live, work, and play in healthy communities of opportunity.

What We Do

HCD awards loans and grants to public and private housing developers, nonprofit agencies, cities, counties, state and federal partners. This funding supports the construction, acquisition, rehabilitation, and preservation of affordable rental and ownership homes, provides permanent supportive housing options as well as stable, safe shelter for those experiencing homelessness. HCD also develops housing policy, building codes, and regulates factory-built and manufactured homes as well as mobilehome parks.


Our Commitment to Diversity
HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians.


Department Website:


Special Requirements Confidentiality
Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission.


Employment Application (STD.678)
It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered.


HCD Disclosure Requirements
Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700).


HCD conducts pre-employment background checks on all new to HCD or returning to HCD candidates. This position requires a background check to be conducted in California and cleared prior to being hired.

HCD utilizes the federal E-Verify system to verify employment authorization in the United States. For additional information, please visit the E-Verify website .


Per CCR 249.3, this job control may be used to fill subsequent vacancies.


Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 8/16/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).


How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:


Address for Mailing Application Packages


You may submit your application and any applicable or required documents to:


Department of Housing & Community Development
Postal
Attn: Hiring Unit | JC 526657
P.O. Box 952050


Sacramento , CA 94252-2050


Address for Drop-Off Application Packages


You may drop off your application and any applicable or required documents at:


Department of Housing & Community Development
Drop-Off
HCD Hiring Unit | JC 526657
651 Bannon Street (SW Lobby)


Sacramento , CA 95811


08:00 AM - 05:00 PM


Required Application Package Documents


The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - Please refer to the Statement of Qualifications section below for additional requirements.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.


Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Experience with document ADA compliance, remediation, and accessibility
• Experience in drafting, updating, and/or maintaining internal and external procedure manuals
• Experience in creating training materials and delivering training to stakeholders
• Demonstrated ability to work in a fast-paced, challenging work environment under constantly changing priorities.
• Ability to act independently, work with and assist management, staff, and others with open-mindedness, flexibility, and tact
• Experience working in and/or knowledge of Human Resources (HR)
• Experience with reviewing and editing documents for accuracy and completeness
• Customer service experience
• Advanced computer skills with Microsoft Suite (Microsoft Word, Excel, SharePoint, and Outlook, etc.)

Benefits
We offer competitive benefits and flexible opportunities:

• Excellent health, dental and vision benefits for employee/employee's family
• 401k program
• Flexible Schedules
• Hybrid telework
• Alternate Work Week Schedule options
• Paid Holidays and vacation/leave
• Tax-advantaged savings and spending accounts
• Free Employee Assistance Program
• Investment in your training and development

HCD's Sacramento Headquarters' building also offers:

• Convenient transportation options, including light-rail and pre-tax parking
• Free On-site Gym
• On-site Childcare
• On-site Café, Deli, and Grill
• On-site ATM

For more details about employee benefits, visit the California Department of Human Resources Benefits Website .


Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Department Website:
Hiring Unit Contact:
Hiring Unit | 526657
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Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Medical Management Unit (RA Requests)
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California Relay Service: View phone number on click.appcast.io (TTY), View phone number on click.appcast.io (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.


Statement of Qualifications
Interested individuals must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678). Your SOQ will be considered the first interview for this position. Cover letters and resumes do not take the place of the SOQ. When completing the SOQ, number your responses, include all relevant experience, education, and training, as applicable, and explain all answers thoroughly. Your SOQ should not exceed two pages, single-spaced, Arial 12-point font and address the following:

• Based on the duty statement, explain how your work experience and education is relevant to the desirable qualifications of this position? Please be specific and provide examples.
• What approach would you take to learning complex new processes in an expedited fashion?

Note: Applicants who do not follow these instructions may be disqualified from the selection process.

Visit the SOQ Checklist for Candidates for tips on completing a Statement of Qualifications.


Additional Information


Click on the following link to complete a department recruitment survey: Recruitment Survey .

To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam.


You may apply and take the exam online at CalCareers .

If you're new to the state application process please visit 3 Steps to a State Job .

All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with "see resume" in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted:

• "To" and "from" dates (month/day/year)
• Hours worked per week
• Private sector job titles
• Supervisor name and phone number
• Job duties performed
• State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles)

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.


It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.