FITNESS CENTER INSTRUCTOR

Job Description

Job Description

Position Summary:
The Fitness Center Floor Staff/Instructor is a key member of the Health & Wellness team, responsible for creating a welcoming, supportive, and safe environment for all members. This role supports member engagement by providing instruction, equipment assistance, and promoting YMCA wellness programs. 

Team members are expected to work at least two shifts per week. Available shifts include:

• Weekend hours

Why Join Us:
When you work at the Madison Area YMCA—you're making a difference. Here, you’ll be part of a mission-driven team that’s focused on improving lives and building a healthier, stronger community. We value connection, purpose, and the kind of work that means something.

As a team member, you'll enjoy:

• A supportive, people-first workplace culture

• Complimentary YMCA membership and access to wellness programs

• Ongoing training and professional development

• The chance to be part of a team that encourages and uplifts one another

• Work that’s rooted in community

If you're energized by people, passionate about wellness, and want to work somewhere that feels like more than just a job—this is the place.

Key Responsibilities:

• Conduct member onboarding sessions and instruct individuals on proper use of the EGYM circuit.

• Assist members with general questions related to fitness equipment and proper usage.

• Proactively promote personal training, small group training, and chronic disease programs to interested members.

• Circulate throughout the Fitness Center to engage with members, develop rapport, and provide ongoing support.

• Maintain a clean, organized, and safe fitness environment by completing assigned cleaning and restocking tasks.

• Ensure member safety by enforcing Fitness Center rules and policies.

• Respond to unexpected situations and emergencies calmly, professionally, and in accordance with YMCA procedures.

Qualifications:

• CPR/AED and First Aid certification (or willingness to obtain upon hire).

• Previous experience in a fitness or wellness environment preferred.

• Strong interpersonal and communication skills.

• Ability to take initiative and work independently while being part of a team.

• Comfortable promoting programs and engaging in conversation with a diverse member base.

Working Conditions:

• Must be able to stand and move about the facility for extended periods.

• Light to moderate lifting required (equipment, weights, etc.).

• Will work in a dynamic, fast-paced environment.

Abuse Prevention Responsibilities
All employees are expected to maintain boundaries, follow mandated reporting requirements, and uphold our policies and procedures to protect youth and participants. This includes attending required training, reporting suspicious or inappropriate behaviors, and adhering to procedures that minimize risk. Supervisors are also responsible for providing oversight, feedback, and accountability to ensure staff and volunteers follow these standards. Our organization is committed to creating a safe environment.