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Senior Customer Care Operations Leader

California Closets Corporate

California Closets Corporate in Phoenix, AZ is seeking a Manager, Customer Care to lead the centralized Customer Care function, drive KPIs, and partner with TLS and Salesforce teams to ensure service excellence. The role emphasizes people leadership, data-driven decisions, and strong vendor relationships across markets. The position requires 7+ years in customer care, experience with outsourced centers, and a proven ability to manage campaigns, escalation processes, and SOPs while delivering #J-18808-Ljbffr California Closets Corporate

Vacancy posted 1 day ago
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