Hotel Front Desk Evening/Audit

S&R HOTELS INC

Job Description

About the Role:
S&R Hotels Inc in Bethlehem, PA is looking for a reliable and personable Front Desk Evening/Audit team member to join our hospitality family! This is a great opportunity to be the face of our hotel during evening hours, ensuring every guest feels welcomed and cared for. If you thrive in a fast-paced environment and enjoy delivering exceptional customer service, we want to hear from you!

Responsibilities:

Greet and check in/check out guests with a friendly and professional demeanor during evening and overnight hours
Perform nightly audit procedures, including balancing daily transactions and generating end-of-day reports
Handle guest inquiries, requests, and complaints promptly and professionally
Process reservations, cancellations, and modifications using property management system (PMS)
Manage cash handling, credit card transactions, and maintain an accurate cash drawer
Monitor hotel security and safety during overnight hours, escalating issues as needed
Coordinate with housekeeping and maintenance teams to address guest needs

Requirements:

Prior hotel front desk or night audit experience preferred
Availability to work evening and/or overnight shifts, including weekends and holidays
Strong customer service and communication skills
Basic math and accounting skills for audit and cash handling responsibilities
Proficiency with hotel property management systems (PMS) a plus
Ability to multitask and remain calm under pressure in a fast-paced environment
High school diploma or equivalent required

About Us:
S&R Hotels Inc has been proudly serving guests in the Bethlehem, PA area with comfortable accommodations and outstanding hospitality. Our guests return time and again because of the warm, attentive service our team delivers every single day. We foster a supportive and team-oriented work environment where employees are valued and given the tools they need to succeed.Hote

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Vacancy posted 24 days ago

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