Director of Compensation

Description:
Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!


Cumberland Farms is one of the fastest-growing convenience retailers in the United States, committed to becoming America's #1 'one-stop' destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our US headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.

What We Offer:

• Competitive Wages
• Work today, get paid tomorrow through our earned wage access program*
• Paid Time Off
• Medical/Health/Dental Coverage
• 401K with Company Match
• Team Member Discounts
• Tuition Reimbursement
• Employee Assistance Program
• Health Savings Account
• Company Spirit Days
• Employee recognition and awards
• And much more!

Position Summary:

The Director of Compensation is responsible for the governance and execution of all compensation programs across retail stores and the Store Support Center for EG America. This role works with the VP of Total Rewards to set the enterprise compensation philosophy and then ensures programs are competitive, scalable, and aligned to business performance.

This leader oversees base salary structures, incentive design, job architecture, and market competitiveness. They serve as a key advisor to senior leadership, partnering closely with HR, Finance, and Executive teams to drive data-informed compensation decisions that support talent attraction, retention, and business growth.

Responsibilities:

1. Serve as subject matter expert and provide day-to-day compensation support.
2. Collaborate and partner with Leadership Support Team, HR Business Partners & Talent Acquisition on pay decisions.
3. Manage the mid-year and year-end compensation process in alignment with the performance evaluation process using compensation modeling, data analytics and benchmarking.
4. Develop and track compensation reporting metrics and communicate actionable insights to Leadership Support Team.
5. Lead the design and continuous improvement of compensation programs, including base pay, short-term incentives, and long-term incentives.
6. Provide thought leadership and guidance to executive leadership on compensation trends, risks, and opportunities.
7. Administer and participate in salary surveys and monitor salary survey data to ensure competitiveness.
8. Design and deliver compensation communication to managers and employees.
9. Ensure compliance with federal, state, and local compensation laws.
10. Manage long-term and short-term store support incentive plans.
11. Collaborate with Finance on retail store incentive plans.
12. Collaborate with Legal on acquisition and divestment activities.
13. Manage the annual expense budgeting and forecasting process for the Human Resources department.

Working Relationships:

All levels of management across the organization

Requirements:
Minimum Education: Bachelor's degree or equivalent experience in Finance, Human Resources or related field

Preferred Education: Master's degree or equivalent experience in Finance, Human Resources or related field

Minimum Experience: 8-12 years in Finance or Human Resources with strong analytic duties

Preferred Experience: 12+ years in Finance or Human Resources with strong analytic duties

Licenses/Certifications:

Soft Skills:

• Comfortable talking and interacting with others
• Strong communication skills
• Detail and process oriented
• Able to multi-task and prioritize
• Advanced Excel and data modeling skills
• Experience with compensation tools, HRIS, and analytics platforms
• Strong understanding of market pricing and survey methodologies
• Strategic thinking and business acumen
• Executive communication and influencing skills
• Strong analytical and problem-solving capabilities
• Ability to operate in a fast-paced, high-volume environment
• High attention to detail with a continuous improvement mindset

Other Requirements:

Travel: Minimal

Hours & Conditions: Monday - Friday 8 hour day in office setting

Physical Requirements: Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds.

Additional Info:
At Cumberland Farms, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.

Consistent with Massachusetts Pay Transparency Law, we're sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications. Base pay represents just one part of our total rewards approach. We're proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.