Home Care Agency Manager

Job Title

Manages the Brookdale at Home (Home Care Agency) associated with a Brookdale Senior Housing community.

Job Description

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity. Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Part and Full Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicant's skills and experience. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities

Manages the Brookdale at Home (Home Care Agency) associated with a Brookdale Senior Housing community. The home care agency's average monthly service hours provided are typically between 700 and 2000 hours. Ensures the efficient and effective operation of the Brookdale at Home (Home Care Agency) and interdisciplinary team process.

1. Provides direct management of all Brookdale at Home (Home Care Agency) associates, which is typically 10 to 20 associates, including a BAH Scheduler Coaches, disciplines, and completes performance evaluations for staff. Ensures adequate staffing coverage for the provision of services on a day-to-day basis.
2. Motivates associates through staff appreciation, recognition, and incentive programs. Promotes positive associate relations and resolves grievances.
3. Provides orientation, training, and education to staff on an ongoing basis. Settings include classroom, in services, and situation specific training.
4. Ensures that community and corporate policies are disseminated and followed by all Brookdale at Home (Home Care Agency) associates.
5. Provides input into the development and implementation of the annual Brookdale at Home (Home Care Agency) budget.
6. Works in conjunction with community associates and the administrator concerning the implementation and monitoring of agency services and clinical program, if applicable and per state regulations related to the Home Care Agency specifically.
7. Ensures effective Quality Assurance Program.
8. Partners with community administration in preparing for state survey or other regulatory processes.
9. Markets the Brookdale at Home (Home Care Agency) agency to any appropriate audience.
10. Coordinates clinical services for the agency, if applicable, and per state regulations.
11. Responsible for the billing and scheduling of services or the delegation of such tasks. Coordinates alternative resources for associates and families.
12. Manages documentation process to ensure completeness, accuracy, timeliness and compliance with guidelines. Complies with all Safety and Infection Control, Universal Precautions, and OSHA standards.
13. Maintains current knowledge of national and state requirements for scope of practice, supervision, credentialing and ongoing competency. Assumes responsibility for ongoing continuing education and professional development.
14. Consistently demonstrates sound judgment in the evaluation, planning, implementation and follow-up of the Brookdale at Home (Home Care Agency) agencies.
15. Maintains positive relationships and rapport with coworkers, residents, family members and community personnel. Participates in the following community committees as appropriate: Daily Stand-Up Meeting, Collaborative Care and Resident Council.
16. Participates in handling "on call" duties after hours and weekends.
17. Responds to calls after hours and weekends in a timely manner.
18. Available to staff working after normal business hours as a resource and manager.
19. Covers BAH cases in the event that care associates cannot be secured to provide services to client(s).
20. Manages on-call/after office hours and weekend's business needs as assigned.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and Experience

• Bachelor's Degree preferred
• 3-5 years' experience in healthcare

Certifications, Licenses, and Other Special Requirements

LPN or RN preferred; At least one year of supervisory experience required.

Management/Decision Making

Applies existing guidelines and procedures to make varied decisions within the department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.

Knowledge and Skills

Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Effective oral and written communication skills. Excellent organizational and problem solving skills; strong supervisory skills; high degree of accuracy in all assignments; ability to work independently and manage time efficiently; high degree of initiative and creativity; good judgement; ability to employ professional ethics, and excellent analytical and clinical knowledge. Ability to project a positive and professional image at all times. Ability to manage multiple priorities and tasks.

Physical Demands and Working Conditions

• Standing
• Walking
• Sitting
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Ability to lift: Up to 50 pounds
• Vision
• Requires interaction with co-workers, residents or vendors
• Occasional weekend, evening or night work if needed to ensure shift coverage.
• On-Call on an as needed basis
• Possible exposure to communicable diseases and infections
• Potential injury from transferring, repositioning, or lifting residents
• Exposure to latex
• Possible exposure to blood-borne pathogens
• Possible exposure to various drugs, chemical, infectious, or biological hazards
• Requires Travel: Occasionally
• Driving Required: Drives Self (Tier 2)

Brookdale is an equal opportunity employer and a drug-free workplace.

Job Info

• Job Identification 25027381
• Job Category Healthcare
• Posting Date 08/03/2026, 08:13 PM
• Job Schedule Full time
• Locations 2365 Patriot Hts, Colorado Springs, CO, 80904, US (On-site)
• Hiring