Treasury Management Portfolio Manager II

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Position SummaryTreasury Management Portfolio Manager II manages a defined Treasury Management portfolio of medium to high complexity. Associate will be responsible for collaborating with Treasury Management Officers (TMO), Bankers, and Market leadership to proactively manage existing customers, Treasury Management Implementation (TMI) to oversee facilitation of implementing banking services to existing customers, and work with Management Operations, Product, and/or Pricing to escalate and resolve problems for Commercial customers. Essential Duties and ResponsibilitiesFields escalated interactions with existing Treasury Management customers to assist with issues and concernsManage treasury portfolio of medium to high complexityIdentify opportunities to deepen existing customer relationships and cross sell TM productsAssists in customer training for new product linesClearly understand customer needs and expectations while delivering customer service in a knowledgeable, accurate and professional manner with the ability to deal effectively and tactfully with customers in handling complaints, problems, and general inquiriesComplete work in an efficient and accurate manner. Volume of work produced meets expectations. Plan, organize, and prioritize work to meet deadlinesFoster collaboration with other lines of business by building credibility and trust.May accompany TMSC and/or TMI on customer callsEnsures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.Performs other duties and responsibilities as assigned.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.SkillsAbility to perform tasks quickly and accurately.Ability to operate in a team environment to accomplish shared goals.Ability to solve practical problems and interpret a variety of instruction provided in written and/or oral form.Ability to read and interpret documents such as procedures manuals, general business correspondence and/or journals or government regulations.Ability to maintain effective interpersonal relationships with management and team members.Ability to prioritize multiple demands in a high-pressure environment while maintaining professional demeanorAbility to identify and resolve/escalate problems with minimal guidanceEducation and/or ExperienceBachelors degree or equivalent work experienceFive plus years of related experience; with at least four years of Treasury Management experience preferred.Computer SkillsMS Office programsCertificates, Licenses, RegistrationsOther Qualifications (including physical requirements)Thorough knowledge of treasury management productsExcellent professional verbal and written communication skillsStrong customer service skillsProficient computer navigation skills using a variety of software packages including Microsoft Office applicationsOtherPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and responsibilities may change at any time with or without notice. Skills Training:Communication, Customer Service, Bank Products and Services, TelephoneEqual Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.SummaryLocation: Houston, TX; Oklahoma City, OK; Dallas, TX; Memphis, TN; Nashville, TN; Springfield, MO; Little Rock, AR; Kansas City, MOType: Full time