Part Coordinator

Employment Type: 6 Months Contract on W2 Summary: You will be responsible to review, analyze, process and document parts requests in an accurate and timely manner according to company standards. Responsibilities Process POs from Customers Research all parts inquiries, including but not limited to, replacement, foreign, obsolete and inactive parts as well as external vendor material. Process returned goods paperwork, issue credits/debits. Prepare accurate, timely service to internal and external customers to assure the precise part is delivered in accordance with request and company standards. Supply quotes to customers for material in a prompt and accurate manner. Identify and resolve order discrepancies in a timely manner. Resolve customer inquiries via phone or email Handle high volume calls while performing all other tasks Lead special projects and other duties as assigned. Qualifications Two or more years of customer service experience in a heavy call volume environment is required Elevator part knowledge and five or more years elevator technical experience is a plus Working knowledge of Word, Excel and heavy Outlook is required The ability to read, interpret, and comprehend technical drawings and specifications is required. Effective verbal and written communication skills are required. Must be organized and detail-oriented to perform and manage tasks as assigned. Education Preferred High school diploma or equivalent preferred. #J-18808-Ljbffr Acro Service Corp