Teller

Teller – Main Office – Newburyport, MA

Part-time employee

We are seeking a part-time Teller to work at the Bank's Main Office (93 State St. Newburyport, MA). Qualified candidates should be friendly, flexible and professional with excellent customer service skills, proficient with computers and handling cash.

We offer an excellent part-time benefits package including the following:

• 50% paid medical
• 50% paid dental
• 50% paid vision insurance
• 401(k) match up to 10%
• Life insurance
• Pet insurance
• Disability plan
• Pension plan after 2 years of service
• Generous vacation and paid-time off

The Institution for Savings is an Equal Opportunity Employer. Member of FDIC. Member DIF

Summary: Receives and pays out money, and keeps records of money and negotiable instruments involved in financial transactions by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
• Cashes checks and pays out money after verification of signatures and customer balances.
• Enters customers' transactions into computer to record transactions, and issues computer generated receipts.
• Places holds on accounts for uncollected funds.
• Orders daily supply of cash, and counts incoming cash.
• Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen.
• Explains, promotes, or sells products or services such as new account products, debit cards, online banking, mobile banking, savings bonds, money orders, and cashier's checks.
• Removes deposits from, and counts and balances cash in, automated teller machines and night depository.
• Accepts and processes loan payments.
• Allows customer access to safety deposit boxes per specified procedure.
• Successfully completes annual regulatory training as required by the bank and adheres to all applicable banking regulatory requirements for this position.

Supervisory Responsibilities: This job has no supervisory responsibilities.

Competencies To perform the job successfully, an individual should demonstrate the following competencies:

• Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
• Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
• Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
• Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
• Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
• Diversity - Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
• Ethics - Treats people with respect; keeps commitments; works with integrity and principles.
• Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
• Proof Record - Meets requirements of Teller Over and Short Policy.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills To perform this job successfully, an individual should have knowledge of Outlook and Jack Henry Database software.

Physical Demands The physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to stand or sit for extended periods; use their hands to handle currency, documents, and operate office equipment; and communicate with customers and coworkers. The employee is frequently required to walk, reach, bend, and perform repetitive hand and wrist movements.

The employee must occasionally lift or move items weighing up to 50 pounds, such as cash drawers, coin, supplies, or other materials. The position requires sufficient visual ability to accurately read documents, currency, computer screens, and other information necessary to perform the essential functions of the role.

Work Environment This position is primarily performed in a professional banking environment with regular interaction with customers and coworkers. The noise level is generally moderate.

Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of the position.

Tuesday - Thursday 11:00 am - 4:00 pm (20 minute break) - Friday 11:00 am - 5:00 pm (30 minute break) - Saturday 8:00 am - 12:00 pm