Nuuly Alteration Tailoring Specialist II
Urban Outfitters
Alterations & Repair Specialist II
This position is located at 1300 South Dean Avenue, Raymore, Missouri, 64083 United States
Role Summary
Available Shift
-Sunday - Wednesday; 6:00am to 4:30pm
The Alterations & Repair Specialist II is a highly skilled technical expert responsible for executing complex garment restoration and high-precision alterations. This role requires mastery in tailoring, advanced garment construction techniques, and exceptional craftsmanshipparticularly in replacing invisible zippers on delicate and special-occasion garments. Specialists in this role ensure that every repaired garment is returned to its original aesthetic, structural integrity, and quality standards. This position plays a critical part in maintaining customer satisfaction, brand reputation, and production workflow by delivering premium-quality repairs consistently and efficiently.
Role Responsibilities
Perform expert-level invisible zipper replacements on a variety of fabrics and garment types, including high-end and specialty dresses. (Skills assessment required.)
Execute advanced hand-sewing and machine-sewing techniques, including detailed restoration work and complex repairs.
Assess garment condition and determine the most effective repair strategy to achieve a high-quality, customer-ready finish.
Apply in-depth knowledge of garment construction, fabric behavior, and structural reinforcement.
Collaborate effectively within a team environment while maintaining strong individual ownership of repairs.
- Maintain an organized, efficient, and safety-focused workspace.
- Consistently meet or exceed productivity and quality metrics.
- Communicate effectively with leadership to support workflow, provide feedback, and ensure repair accuracy.
- Display adaptability, professionalism, and a solutions-oriented mindset in a fast-paced production environment.
- Perform additional duties as needed to support operational goals.
Role Qualifications
Demonstrated mastery of precision tailoring, including invisible zipper replacement, delicate restoration, and specialty garment handling.
- Strong proficiency across diverse machine types, with a willingness to further develop industrial sewing machine expertise.
- Keen attention to detail with the ability to meet high accuracy expectations under time constraints.
- Dependable, self-motivated, and able to operate effectively both independently and within a team.
- Strong problem-solving skills and the ability to adapt repair strategies to unique garment issues.
- Proven ability to work with urgency without compromising quality.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is required to stand, sit, walk, climb or balance, stoop, kneel, crouch, or crawl. Frequently lift up to 50 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in a warehouse environment in all types of weather. Using proper safety procedures will eliminate any potential hazards. The noise level in the work environment is usually moderate.
The Perks
The list of Requirements, Duties, and Responsibilities is not exhaustive, but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload or technical development).
EEO Statement
URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
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