Associate Director

Owning the overall management and operations of patient data for the Oncology and Neuroscience portfolio, overseeing the strategy, operations, and ongoing quality of the data assets (HUB, patient support programs, specialty pharmacy, claims, etc.) Lead the ongoing quality and application of JJIM data pipeline supporting the insights & analytics, patient experience, sales and marketing organization, ensuring high-quality data and appropriate use. Act as key contact, or “data quarterback” within the StAT organization for patient data related needs, queries, and issues and advise business and stakeholder teams on the best data sources to leverage for a given business question or insight. Lead the data governance program for the patient data for the ONC and NS portfolio; actively supervise data quality and resolve data-related issues and disruptions. Lead data change management/ issue resolution/ data integration projects for existing products and new launches – build project plans, perform validation and change management activities. Lead data-centric projects to resolution, through resource management, execution, and communication (e.g., data onboarding, data events/disruptions). Collaborate with internal business partners on data validation and data coordination activities for stakeholders, and reports/systems. Engage business process owners to align on the action plan on the mitigation of data events/changes on various commercial operations processes. Responsible for leading annual data purchase or processing budgets for assigned portfolio, build POs and collaborate with finance, procurement and business owners on supervising spending. Maintain inventory of purchased data and promote organizational awareness of application of data in relevant use cases. Participate in the evaluation of new data sources that may provide new insights, competitive advantage and help advise future data strategy. Ensure that data vendors align with Service Level Agreements (SLAs) by ensuring data quality, timely delivery, errors reported, time to resolution to data inquiries, account services etc. Requirements Validated experience of 8+ years in roles related to data management, analytics, insights or other commercial excellence areas within the pharmaceutical or life sciences industry. Undergraduate Degree or equivalent in Business, Technology, Analytics or Health Sciences is required. A master’s degree or equivalent experience is an asset. Advanced knowledge of data sources/products and expertise in using pharma industry including first party data (HUB, Patient Support Programs, etc.), second party data (Specialty pharmacy), and syndicated/secondary data from leading vendors- IQVIA, Komodo, Symphony, SPP, patient claims, RWE/HEOR, IDN/ACO Affiliations. Previous experience in establishing and leading data partnerships with external vendors. Strong grasp of data analytics, AI, and machine learning concepts and their application to business operations. Knowledge of data querying/business intelligence tools and systems that allow for effective management of large data sets is required. Understanding of data governance standard methodologies, and strong understanding of data lifecycle, data quality, metadata, and data management. Critical thinking, analytical, problem-solving, and decision-making abilities based on meticulous data analysis and interpretation. Outstanding interpersonal skills, with the capacity to collaborate optimally across cross-functional teams and work well with senior leadership. Familiarity with data privacy regulations and industry-specific compliance considerations. Core Competencies Demonstrates expertise in data management and analytics within the pharmaceutical industry, focusing on data governance, quality assurance, and strategic data partnerships. Proficient in leveraging advanced data sources and analytics tools to drive business insights and operational excellence. Highest-signal resume keywords Data Management Data Governance Data Analytics Pharmaceutical Industry Expertise Project Management ATS Optimization Keywords Hard Skills Data Quality Management Data Integration Data Change Management Data Querying Business Intelligence Tools AI and Machine Learning Concepts Data Lifecycle Management Metadata Management Data Validation Data Processing Soft Skills Critical Thinking Analytical Skills Problem-Solving Interpersonal Skills Collaboration Industry Keywords Oncology Neuroscience Patient Support Programs Specialty Pharmacy Data Privacy Regulations Compliance Considerations Tools & Technologies IQVIA Komodo Symphony SPP Patient Claims RWE/HEOR IDN/ACO Affiliations #J-18808-Ljbffr