Receptionist

Job Description

Job Description

Description:

Job Description: The Receptionist answers, screens, and directs phone calls to staff; takes messages and schedules appointments. Receives mail, documents, packages, and courier deliveries and delivers or distributes items. Performs administrative and clerical support tasks.

ROLE AND RESPONSIBILITIES

• Greet and direct all visitors, including clients, vendors, job candidates, and customers.
• Handle all incoming calls.
• Schedule meetings and appointments for Senior Management, where directed.
• Review incoming mail and documents to distribute as appropriate.
• Additional duties may include typing, filing, and scanning documents.
• Book conference rooms for scheduled meetings and appointments.
• Assist in maintaining the cleanliness of the Suite, including the lobby area, employee break room, and conference rooms.
• Work in conjunction with the Operations Manager to maintain PAR level office supplies.
• Provide Skip Tracing Support to the other department as assigned.
• Help promote a company culture that encourages top performance and high morale.
• Follow all Policies and Procedures of SCCP.
• Participate in all SCCP mandatory and CMS regulatory training.
• Attend all staff meetings – in person or telephone (if unable to attend, responsible for knowledge of content).
• Abide by all SCCP information security policies, procedures, protocols, and practices.
• Participate in regular information security management trainings.
• Develop a comprehensive understanding of SCCP information security policies.
• Learn to recognize information security risks and report them when they are identified.
• Abide by SCCP principles and policies related to confidentiality.
• Demonstrate respect for individual diversity (culture, ethnicity, gender, race, religion, age, economic status).
• Engage in continuing education and training for professional growth and development.
• Other duties as assigned by Direct Report.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• High School Diploma or Equivalent Required
• Minimum of 2 years of Receptionist/Administrative Assistant Experience Preferred

PREFERRED SKILLS

• Excellent verbal communication skills.
• Ability to interact with health care professionals in a professional manner. • Computer Literate – Word, Google Doc and Excel.
• Able to multi-task, manage time and set priorities.
• Able to remain coachable and teachable at all times.