Registration Lead

Job Description

Job Description

Description:

Job Title: Registration Lead
Location: Monticello, Illinois
Department: Admitting
Position Type: Full-time
Hours per week: 40
Schedule: Monday – Friday; 8am – 4:30pm
Holiday Requirement: Rotating holidays beginning in 2027
On Call: Approximately 7 days of on call per month with differential
Hourly Rate: $16.38 - $20.48
*Compensation dependent on experience
# of Openings: 1

Kirby Medical Center is looking for an outgoing and driven leader to support our day-shift registration team. This high customer-focused position will support the Director of Registration in creating schedules, conducting interviews, and developing reports to better support our patients and their needs. If you have an outgoing personality who can relate to many, then this could be the perfect fit!

Job Responsibilities:

• Serves as the main point of contact in the absence of the Director of Registration.
• Treat patients and their families with respect and dignity; ensure confidentiality of patients’ records.
• Pre-register patients for scheduled admissions and outpatient procedures.
• Responsible for Registrations software including software performance, troubleshooting, testing, and upgrades.
• Complete Registration reports, as assigned by the manager, in a timely and accurate manner.
• Answer general insurance questions from Registration staff, communicate with billing regarding additional concerns, and review insurance information and notes.
• Demonstrates the ability to be flexible, organized, and function well in stressful situations.

Benefits:

• 40 hours PTO effective date of hire
• Tuition Assistance opportunity
• Health, Dental, Vision and Life insurance effective date of hire
• Generous 401(k) match effective after 90 days
• Quality/Goal incentive annually
• Free Wellness Program

• Demonstrated problem solving and decision-making skills
• Excellent patient interaction
• High school graduate or equivalent preferred
• Health Insurance knowledge a plus
• 1 year of supervisory or leadership experience preferred

Kirby Medical Center is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.