Revenue Cycle Representative - Billing

Overview

We are seeking a Revenue Cycle Representative I (Billing) to join our team. This role supports billing operations and accounts receivable functions, ensuring accurate claim submission, timely follow-up, and effective communication with payers and internal teams. The ideal candidate is detail-oriented, organized, and able to work independently while contributing to a collaborative team environment.

Chestnut Health Systems is a leading provider of integrated health care services. Since 1973, Chestnut has grown to more than 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A.

Responsibilities

Support billing and collections processes for accounts receivable

Review and submit claims for assigned payers and/or business lines in a timely manner

Run and analyze monthly aging reports to follow up on unpaid claims according to departmental protocols

Communicate with Utilization Review staff regarding authorizations, appeals, and payer requirements

Respond to payer communications, including processing denials and submitting additional information as needed

Maintain accurate and organized filing systems, including archiving inactive records

Document all billing-related activity appropriately within the electronic health record (EHR) system

Collaborate with team members and participate in meetings to support departmental goals

Promote excellent customer service in all interactions

Qualifications

High school diploma or GED required

Minimum of one (1) year experience in an office, clerical, or customer service environment

Experience with medical billing, insurance reimbursement, or collections preferred

Knowledge of medical terminology, CPT/ICD-9/10/HCPCS coding, and insurance billing processes preferred

Familiarity with Medicare, Medicaid, and private insurance requirements preferred

Strong data entry and keyboarding skills, including navigating electronic systems and payer websites

Intermediate proficiency in Microsoft Office (Word, Excel, Outlook)

Strong attention to detail, organizational skills, and ability to manage time effectively

Ability to work independently and solve moderately complex billing and coding issues

Excellent communication skills with the ability to interact professionally with diverse stakeholders

Ability to maintain confidentiality and adhere to HIPAA guidelines

Are you intrigued by this job but dont meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If youre excited about any of our posted positions but your experience doesnt line up perfectly, please apply anyway! Wed love to explore the possibilities with you.

Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnuts research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference.

Chestnut offers a new salary structure and robust benefits!

EOE Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.

The anticipated starting pay for new hires for this position is between $17.00 -$18.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity.

check out our benefits here!