Customer Relations Representative - State Farm Agent Team Member

Responsive Recruiter

Benefits: Simple IRA, License reimbursement, Bonus based on performance, Competitive salary, Flexible schedule, Opportunity for advancement, Paid time off, Training & development

About Our Agency

Our agency opened in 2017 and is currently powered by a close-knit team of two. I've been part of State Farm for over 15 years, starting out as a team member before opening my own agency. That experience gave me a deep understanding of what it takes to build a strong, successful team and provide exceptional service to our customers. Outside of work, I'm married with three kids, and family is at the heart of everything I do. Our office culture reflects that we keep things chill, fun, and focused on winning together. We value people who are motivated to succeed, bring positive energy to the team, and enjoy working in an environment where everyone has each other's back. If you're looking for a workplace where you can grow, have fun, and be part of something meaningful, this might be the right place for you.

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Dustin Stifter - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation: $45,000.00 - $65,000.00 per year

Do You Want A Career And Not Just A Job?

We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Dustin Stifter - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Dustin Stifter - State Farm Agent!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, and College Planning.
• Our office is located in Mendota Heights.
• Our office is open 9am - 5pm Mon-Fri.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.

If You Want A Career, Not A Job, Then We Encourage You To Apply

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.