Sales Assistant - Part-time

Sales Assistant

Sales Assistants maintain the cleanliness of their model home(s) and ensure their model home(s) is in the best condition for viewing. In addition, the Sales Assistant will ensure to provide the utmost service to customers by responding to any inquiries in a timely manner and ensuring a customer is provided with materials and/or service needed during their visit. This is a part-time role with a maximum of 29 hours per week.

Essential Duties and Responsibilities

• Responsible for maintaining cleanliness and operation of the model home(s)
• Must open and close model home(s)
• Checking all signs, making sure they are in place and correct
• Checking "sold" and "available" signs updating as necessary
• Replace torn or tattered flags as needed
• Responsible for ensuring landscapers are adhering to our standards
• Sweep the entrances and mats daily. Order new mats as needed
• Update plat map with "sold" and "available" homes on a daily basis
• Do a comprehensive "punch list" weekly of any paint, caulking, nail pops, settlement cracks etc., in your model and inventory for your superintendent
• Report any broken furniture that needs replacement to the Marketing Department
• Review all Sales and Marketing materials for accuracy weekly and replace as needed (price sheets, inventory sheets, community information, etc.)
• Must check and return messages any messages received immediately
• Must communicate with a sales counselor thoroughly on all issues
• Will complete weekly report
• Each office must call everyone in backlog every week
• Required to verify that all paperwork submitted to Contract Administration is complete and accurate and address any discrepancies immediately
• Will assist on any mortgage issues, as needed
• Follow-up with all outside lenders on loan status of buyers, as needed
• Must be familiar with your competition (floor plans, pricing, incentives, home site availability, etc.)
• Assist with MLS entries
• Must know inventory and homes under construction (floorplan, pricing, incentives, closing expectations, etc.)

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Friendly and welcoming demeanor with the ability to maintain professionalism and a strong customer-focused demeanor with demanding clientele.
• Excellent time management skills, detail-orientation and ability to multi-task and prioritize work.
• Strong decision-making and problem-solving skills, along with advanced conflict resolution skills.
• Effective communication and interpersonal skills and proficient in English. Must be able to articulate needs and convey information verbally and in writing effectively with employees, customers, supervisors, and co-workers throughout the organization.
• Knowledge of management methods and sound employee relations techniques with an ability to connect to staff, troubleshoot problems and help teams collaborate, as necessary.
• Able to work in an equitable, inclusive, and diverse environment. The Camillo family of companies are committed to enhancing equity, inclusion, and diversity, including hiring talent from all backgrounds.
• Strong verbal and written communication skills.
• Is a team-player and a collaborator.
• Has a service-oriented attitude.

Education

• High school diploma or equivalent

Physical Demands and Work Environment

• Must be able to access, navigate, and show model homes and under-construction homes, which may include multiple floors accessible only by stairs.
• Must be able to walk, stand, and move between properties and community areas for extended periods.
• Must be able to lift or move up to 25 pounds (such as marketing materials or signage).
• Must be able to operate a computer and office equipment.

Must be able to perform the essential functions of the job with or without reasonable accommodation.