Office Assistant

Job Description

Job Description

Office Assistant Job Description:

Louisiana Pond Management is a fast-growing company looking for a reliable, organized, and friendly Office Assistant to support our team and help keep our office running smoothly. This is a key support position where no two days are exactly the same — perfect for someone who enjoys variety and being helpful to others. Candidate must be a motivated self-starter, with a willingness to learn & grow. Office experience, people skills, communications/writing and continuing education are required. This is a full-time position with health insurance & an employer-matched IRA. Salary will be based on experience, growth, and acquiring skill sets relevant to the company. Please submit your resume with contact info, if you are interested in this position.

Key Responsibilities:

• Prepare, organize, and maintain physical and digital files & records
• Answer and direct incoming phone calls and emails in a professional manner (conversation control, educating, listening, presenting)
• Provide support with tasks in Quickbooks/Jobber as needed (updating pricing, invoicing, receiving payments, etc.)
• Receive and verify incoming deliveries and supplies
• Perform general office duties: photocopying, scanning, data entry
• Assist other departments and team members with administrative tasks as needed
• Help maintain a clean, organized, and welcoming office environment

Qualifications & Skills
Required:

• High school diploma or equivalent (some college preferred)
• 1–2+ years of administrative, receptionist, or office support experience
• Proven customer service experience handling incoming phone calls, including answering inquiries, resolving basic issues, and maintaining a positive caller experience
• Excellent customer service attitude
• Proficient in Microsoft Office (especially Word, Excel, Outlook)
• Excellent time management skills and ability to prioritize multiple tasks
• Excellent verbal and written communication skills
• Strong punctuality, problem-solving and organization skills
• Strong attention to detail

Preferred:

• Experience with basic QuickBooks, invoicing software, or CRM systems
• Basic knowledge of office equipment (printers, scanners, multi-line phones)
• Proficiency with Jobber (or similar field service software) is a plus, but full training will be provided.
• Long work history

*Because of the financial nature of the position, you will be required to submit a background check prior to hiring.

Job Type: Full-time

Schedule: 8:30-4:30 Monday - Friday