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Customer Service Representative

$17 per hour

Allegiance Staffing

Job Description

Job Description

Customer Service Representatives Lancaster, PA | $17/hr | Full-Time | 1st Shift Hybrid Schedule After Training – 3 Days In Office / 2 Days Remote Allegiance Staffing is hiring 2 Customer Service Representatives for an established Lancaster-area company. This is a full-time opportunity for someone who enjoys helping customers, communicating by phone, and working in a fast-paced office environment. Weekend availability is required, with two consecutive weekdays off each week. Available Schedules: Schedule 1: Wednesday–Friday, 8:30 AM–4:30 PM Saturday–Sunday, 5:30 AM–1:00 PM Off Monday & Tuesday Schedule 2: Monday, Tuesday & Friday, 6:00 AM–2:00 PM Saturday–Sunday, 5:30 AM–1:00 PM Off Wednesday & Thursday After training, employees will work three days in the Lancaster office and two days remotely. What You'll Do Handle inbound and outbound customer service calls Assist customers with questions, account needs, and service concerns Provide professional, friendly, and efficient customer support Assist circulation carriers and internal team members as needed Enter and update customer information accurately in computer systems Complete basic reports, correspondence, and administrative tasks Maintain productivity and accuracy in a fast-paced environment What We're Looking For Previous customer service, call center, or phone-based experience preferred Strong verbal communication and customer service skills Basic computer and typing proficiency Detail-oriented with accurate data entry skills Professional and composed when handling challenging customer situations Dependable attendance and ability to work every Saturday and Sunday High school diploma or GED Why Apply? $17/hr Full-time, steady hours Hybrid work opportunity after training Two consecutive weekdays off Convenient Lancaster location near the Greenfield/Route 30 area Long-term opportunity with an established organization If you're a dependable customer service professional looking for a full-time role apply today!

Vacancy posted 23 hours ago
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