Sales Associate
$13 - $17 per hourDo it Best
Sales Associate
Sales associates are expected to maintain a positive representation of Zettler Hardware and Garden by providing an outstanding customer service experience consistent with company values. The main task of a sales associate is to assist customers and maintain a clean and efficient sales floor. They should be willing to continually learn and expand their knowledge of the retail industry.
Responsibilities:
- Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
- Create an inviting environment for customers by maintaining a clean and orderly sales floor, including housekeeping tasks.
- Notify customers of upcoming promotions and new products.
- Assist with loading products into customer's vehicles as needed.
- Merchandise products according to prescribed planograms and help maintain signage.
- Restock shelves as necessary.
- Assist in taking regular inventory of stock.
- Face and front product throughout the store at the beginning and end of the shift, and as time permits throughout the day.
- Help store staff with other tasks as needed.
- Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
- Attend all staff meetings.
- Adhere to all store policies and safety standards.
- Be able to cut keys for customers.
Qualifications:
- Outstanding customer service skills and a professional attitude.
- A working knowledge of the products contained in the store with a willingness to continue to learn.
- Organized, self-starter who thinks independently and solves problems.
- Knowledge of effective sales methods and techniques.
- Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry. Knowledge of MS Word and PowerPoint.
- Strong math, reading, writing, and communication skills.
- Able to lift up to 80 lbs.
- Able to work a flexible schedule, including evenings, weekends, and holidays as needed.
Compensation: $13.00 - $17.00 per hour
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