PARKS & RECREATION - Admissions Clerk

Parks & Recreation - Admissions Clerk

Position: Admissions Clerk

Department: Parks & Recreation

Reports To: Deputy Director of Recreation

FLSA Status: Non-Exempt

Pay: $13.00 per hour

Description

Responsible for providing exceptional customer service to visitors and supporting the operation of recreational programs.

Qualifications

• High school diploma or equivalent is required.
• Valid Texas Driver's License.
• Experience in office/clerical work is preferred.
• Experience in customer service is preferred.
• Proficient in Microsoft Office and office equipment is preferred.
• Bilingual preferred.
• Flexibility to work evenings and weekends as needed for events or increased workload.
• Enthusiasm for community engagement and promoting recreational activities.

Knowledge, Skills, and Abilities

• Knowledge of basic marketing and graphic design concepts.
• Skills in strong multitasking and organization.
• Skills in verbal and written communication.
• Ability to work in a fast-paced environment.
• Ability to handle sensitive information with confidentiality.
• Ability to handle basic math and cash transactions.

Major Duties

• Greet and assist visitors, providing information on programs, events, and facility amenities.
• Process registrations, memberships, and payments accurately and efficiently.
• Manage phone inquiries and direct calls to the appropriate department or staff member.
• Maintain organized and up-to-date participant records and registration databases.
• Assist in coordinating schedules for facility rentals, classes, and program activities.
• Handle cash transactions, maintain petty cash, and reconcile daily financial reports.
• Prepare and distribute promotional materials for recreation programs and events.
• Work with staff to ensure the proper operation of the recreation center.
• Respond to customer inquiries and resolve issues in a professional and courteous manner.
• Support the planning and execution of special events and activities held at the recreation center.
• Other duties as assigned

This position is an essential service position and will require providing services during emergency situations.