VP, Product Manager - Business Financial Tools
Testing Site - JPMC
The Opportunity
Do you love shipping 0-1 products that solve real customer problems? Chase serves over 7 million small businesses in the US, and you will have the opportunity to define and launch financial tools to help small businesses gain more control over their finances and time.
As the VP of Business Financial Tools, you will drive the end-to-end product vision, strategy, build and launch of how small businesses understand, track, and manage their credit card spend and expenses. You’ll set the vision for a differentiated product offering, then identify, prioritize and deliver on the opportunities that get us there. You’ll establish product-market fit, define the MVP scope and a multi-year roadmap, and scale from initial launch to broad adoption.
You’ll have executive sponsorship and the resources of Chase behind you, with the space to shape the product strategy, define the roadmap, and build a team to execute your vision. This role offers both entrepreneurial scope and enterprise scale.
What You’ll Own
- Own the customer experience for small business card financial tooling, with accountability for driving customer engagement and satisfaction
- Set the vision and 0-1 strategy for an integrated financial management platform for small businesses
- Bring your vision to life through MVP definition and multi-year roadmap creation and scale from initial launch to broad adoption
- Build and lead a product team, establishing operating cadence and team culture from the ground up
What You’ll Have
- Dedicated Design, Engineering, and Data & Analytics resources
- Close partnership with Business Banking partners and leadership
- Direct visibility into Card portfolio P&L management
What We’re Looking For
Required Qualifications, Capabilities, and Skills
- 7+ years in product management developing products and launching at scale
- 3+ years of people leadership experience: You’ve hired, managed and developed product teams across levels
- You are talented at setting strategy and shipping the features; you are equally comfortable presenting roadmaps to senior leadership and reviewing product specs with your team
- You work cross-functionally with Engineering, Design, Marketing, and Servicing to drive features to production, helping unblock any constraints and ensure on-time, high quality delivery
What Makes You Stand Out:
Preferred Qualifications, Capabilities, and Skills
- You understand how small businesses manage their books and can build tools that meet their needs
- You love data – you get fired up by identifying problems, validating hypotheses and measuring impact
- You have passion for small business customer experiences demonstrated through shipped products that measurably resolved business owner pain points
- You are SQL proficient or have hands-on experience with analytics tools (e.g., Tableau)
- You have a track record of using experimentation and testing to drive product decisions, with specific examples of experiments that changed product direction or challenged initial assumptions
Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
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