Associate Director of Education Operations

The Associate Director of Education Communications supports the development and execution of communication strategies that advance organizational priorities across Interlochen’s education programs. This role partners closely with the Vice Provost of Education Operations, Strategic Communications, and cross-functional teams to deliver cohesive internal and external communications, manage digital content, and strengthen the Interlochen brand across Academy, Camp, College of Creative Arts, and Interlochen Online. This position requires a highly collaborative, detail-oriented professional who can manage multiple initiatives, leverage technology effectively, and operate with both independence and strategic alignment. Essential Duties & Responsibilities: Support the development and execution of internal and external communications strategies for Education programs Partner with the Vice Provost and institutional leaders to implement communications initiatives Oversee Education Office communications to ensure clarity, consistency, and alignment Manage and maintain Salesforce Communities for Interlochen Arts Academy and Interlochen Arts Camp Develop and maintain website and community content across Education programs Manage online content for Education Programs and Student Affairs, ensuring timely and accurate updates Collaborate with Strategic Communications and Engagement to align messaging and branding efforts Lead or support initiatives that strengthen the Interlochen brand across Academy, Camp, College of Creative Arts, and Interlochen Online Work cross-functionally with Education, IT, Student Affairs, faculty, and other departments Support assessment and continuous improvement of communication effectiveness Manage multiple projects and deadlines in a fast-paced environment Perform other duties as assigned Qualifications: Bachelor’s degree in a related field required Minimum of five years of experience in communications, preferably in a nonprofit or educational setting Strong written and verbal communication skills Strong interpersonal skills and ability to collaborate across diverse teams Experience with Salesforce or similar database systems, or willingness to learn Experience with content management systems Ability to manage multiple priorities and deadlines Strong attention to detail and organizational skills Ability to work independently and take initiative Demonstrated problem-solving skills and proactive approach Ability to work effectively in a fast-paced, evolving environment Commitment to diversity and inclusion across individuals, perspectives, and artistic disciplines Experience working in an educational institution preferred Experience supporting executive-level communications preferred Familiarity with open-source content management systems preferred Basic knowledge of graphic design preferred Application Materials Required: Resume Cover Letter #J-18808-Ljbffr