Field IT Ops Lead - End-User & Incident Resolution
$79.4kASM Research, An Accenture Federal Services Company
A federal IT service provider is seeking a Field Office Support Lead to manage IT support operations across multiple locations in Honolulu, Hawaii. This role involves coordinating technician activities, resolving incidents, and ensuring compliance with IT standards. The ideal candidate will have over 8 years of relevant experience and strong leadership skills, facilitating the reliability of end-user devices. This position offers a salary range of $79,400 - $79,931, depending on various factors. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
$70k - $90k
...technical assistance, troubleshooting hardware and software, and ensuring effective communication with end-users. Candidates should have 4+ years of hands-on experience in IT support, particularly with desktops and laptops. The salary ranges from $70,000 to $90,000 annually...Field$79.4k - $135k
...Services Company, is looking for an Incident Manager, Mid in Honolulu,... .... This role involves managing IT incidents and service requests... ...Key responsibilities include leading daily execution of incident management... ...'s degree in IT or related fields, 4-7 years of relevant...Field- ...Position Overview The Lead Enterprise Architect is the... ...medical informatics; enterprise IT infrastructure design and... ...sales, technical support, field service, the end user, outside vendors and all other... ...role in large scale issue resolution Participate in non-...FieldWork experience placementLocal areaRemote workFlexible hours
$79.4k
...Position Overview The Field Office Support Lead manages field IT support operations to ensure end-user devices, connectivity, and local... ...point for complex incidents. This leader aligns field practices... ...hands-on troubleshooting and resolution for endpoints, peripherals,...FieldContract workWork experience placementWork at officeLocal areaRemote work$154.05k - $278.48k
...verification and validation, and fielding to bring about the... ...and operations. Leads and manages the... ...evaluating and improving IT infrastructure and C5 ISR... ...billion for the fiscal year ended January 3, 2025. For... ...enforcement and report the incident to the U.S. Federal...FieldLocal areaImmediate start$132.23k - $176.31k
...strategic and technically adept Senior Lead Data Architect to lead high-... ...: Partner with Product Ops and Product Houses to define and... ...and use case. Empower business users through self-serve analytics while... ..., Computer Science, or related field. ~8+ years of experience in...FieldTemporary workRemote work$97k - $164.9k
...The Systems Administrator Lead provides technical and leadership... ...critical operations in a federal IT environment. The role directs... ...Lead coordinates ITIL-aligned incident, problem, and change... ...Computer Science, or a related field, or equivalent relevant work experience...FieldPermanent employmentContract workWork experience placementWork at office- .... This role is crucial for handling escalated IT incidents in a regulated federal environment, ensuring timely resolutions and compliance with established protocols. The... ...will have a Bachelor’s degree in IT or a related field, along with up to 3 years of experience in IT...Field
$135k - $165k
...contracting company is looking for a mid-level Field Service Support Engineer in Hawaii. The role requires 4-8 years of relevant IT experience and an active TS/SCI clearance.... ...complex issues, and delivering training to users. Candidates must also be willing to travel and...Field$175.1k - $334.75k
...Executive Director, AI Ops Engineering to build and lead a team of... ...enforcement Observability - End-to-end monitoring strategy... ...- Round-the-clock incident response, on-call protocols... ...degradation before it impacts availability... ..., or related field | Preferred: Master's...FieldHourly payPermanent employmentFull timeTemporary workLocal areaShift work$140k - $200k
...as a top productivity tool. The ideal candidate will lead product decisions, write exceptional Swift and... ...Embrace the opportunity to impact millions and support users with learning differences in an innovative field at the intersection of AI and audio. #J-18808-Ljbffr...Field$54.15k - $81.22k
...Position Title: IT Infrastructure Analyst Classification... ...system monitoring and incident response, and supports... ...Technology or related field, or equivalent... ...technical issues across end-user and infrastructure... ...provisioning, and ticket resolution Assist with user onboarding...FieldWork at office$67.9k - $132.5k
...desk shift to ensure end users receive timely,... ...quality support for incidents and service... ...escalations so response and resolution targets are... ...met in a federal IT environment. The... ...Management, or a related field preferred, or... ...experience (team lead or supervisor) in...FieldContract workWork at officeShift work$69.55k - $125.73k
...leadership & staff. PRIMARY RESPONSIBILITIES: Perform computer network incident detection, and response activities to detect, correlate,... ...revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit Pay and Benefits...Contract workWork experience placementLocal areaImmediate startFlexible hoursShift work$79.4k - $135k
ASM Research, An Accenture Federal Services Company, is seeking an Incident Manager, Mid, based in Honolulu, Hawaii. The role involves overseeing IT incident management processes to quickly restore operations impacting mission-critical systems. Candidates should have 4-...$20.83 - $26.25 per hour
...technical support for users of enterprise IT services in a highly... ...receives and documents incidents and service requests,... ...and resolves common end-user issues under the... ...to apply known error resolutions and document new,... ...Science, or a related field, or equivalent relevant...FieldContract workWork experience placementWork at office$70k - $90k
...maintenance. Provide technical support to end‑users via telephone and in person. Assist coworkers in the resolution of end‑user technical issues and the execution... ..., practices, and procedures within the IT support field. Possess 2 to 3 years’ experience in a break...FieldWork at officeRemote work$100k
...Shall perform engineering tasks for front-end design and development efforts including,... ...and facilitating operator ease of use for user-facing feature development. Job-Specific... ...preferred. ~ Bachelor’s degree in related field required. ~ A Master’s degree may...FieldContract workRemote work$52.9k - $68.69k
...technical support for users of enterprise IT services in a highly... ...point of contact for incidents and service requests.... ...troubleshooting for common end-user issues such as... ...for efficient resolution. Follow established... ...Science, or a related field, or equivalent relevant...FieldContract workWork experience placementWork at officeRemote work$210.6k - $305.1k
...ownership, and the opportunity to lead foundational innovation in... ..., architecture alignment, and resolution of complex engineering roadblocks... ..., or related technical field with 15 years of related experience... ...from unit testing through end-to-end validation Experienceparticipatingin...FieldFull timeTemporary workLocal areaRemote workFlexible hours$67.9k - $103.7k
...Position Overview The End User Training Lead oversees the organization's training and learning portfolio... ...of new tools and services in a federal IT environment. This leader directs the... ..., Human Resources, or a related field, or equivalent relevant experience. ~...FieldContract workWork at officeShift work$118.19k - $159.55k
...seeking a Unified Communications Lead to join our team in Fort... ...operate, maintain, and defend IT communications services.... ...replacement of VOIP and secure voice end-user devices. Travel for site... ...Systems, Business, or related field) with a minimum of 10 years' experience...FieldContract workWork at officeRemote workWorldwide$100k - $122.6k
...consulting firm based in Honolulu, Hawaii is seeking an IT Configuration Analyst to lead configuration management initiatives. In this role, you will... ...communication skills, a Bachelor's degree in a related field, and 4-7 years of relevant experience. The salary range for...Field- ...motivated and skilled IT Manager to support... ..., help desk and end-user support,... ...timely and effective resolution of technical issues... ...risks. Assist with incident response efforts for... ...Leadership Lead activities assigned... ...development in the field of information technology...FieldWork at officeFlexible hours
$90k - $120k
...Providing intelligence, IT, cyber security, training... ...an experienced NOC Lead to oversee Tier 1 and Tier... ...4-7 network monitoring, incident detection, and Tier 1 troubleshooting... ...with government field technicians for service activations, fault resolution, and network...FieldLocal areaNight shift- Hawai'i Pacific Health is hiring a Lead Clinical Applications Analyst to oversee clinical and non-clinical technical teams ensuring systems... ...compliance. Candidates need a Bachelor’s Degree in a relevant field, current EPIC certification, and a minimum of five years'...FieldFull time
- Kids for the Future seeks a Civil Foreman in Hawaii to lead operational tasks on constructions sites. In this dynamic role, candidates will ensure safety and quality while directing field crews and managing schedules. With a focus on values such as respect and ownership...Field
$87.7k - $164k
...Triage and Forensics (CTF) Incident Analyst will work as a... ..., coordinate, bring to resolution, and report on security... ...Forensically analyze end user systems and servers... ...system custodians, and IT contacts to pursue security... ...or a related field 5+ years experience in...FieldSummer holidayLocal areaFlexible hours$150k
...The Lead Business Analyst will perform primarily functional business... ...as a liaison between business ops and system team for the planning... ...projects. '- Lead and own end-to-end business analysis and requirements... ...Bachelor's degree in relevant field of study and 7+ years of...FieldContract workRemote work$112.2k - $196.4k
...related analytic and reporting tools. Required Education/Experience ~10+ years relevant experience with Bachelors in related field; will consider experience in lieu of degree. ~5+ years' experience working in a multi-skilled team environment collaborating on...FieldWork at officeFlexible hours
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