Loss Prevention Associate

Loss Prevention Associate$22.12 - $23.32 PER HOURGENERAL PURPOSE:The purpose of this position is to research, track, and build legally prosecutable cases against identified bad actors on Harmons' property, and to facilitate Harmons' efforts to fortify the business against all types of loss. Loss Prevention Associates will use established procedures and available technology and tools to protect Harmons, and its associates and customers. They will work with and build relationships of trust with Harmons' associates, managers, directors, and with local law enforcement agencies and officers.ESSENTIAL DUTIES & RESPONSIBILITIES:Supports assigned stores' leadership in detecting and preventing loss and building associates' and management's confidence and participation in Harmons' Loss Prevention programUses modern security programs including surveillance systems, incident reporting applications, and governmental crime reporting tools to investigate and record terminable and criminal offenses against HarmonsUses professional, educated judgement to detect crime and ensure correct identification of suspected bad actors, protecting Harmons against loss derived from incorrect accusationsIs familiar with and able to effectively navigate internal recordkeeping applications, cloud-based file storage, company email, and internal auditing toolsResearch and save videographic evidence related to theft and other potential losses at assigned locationsWorks closely with law enforcement agencies to facilitate their apprehension of identified bad actorsHelp to ensure stores' compliance with all Safety, Loss Prevention, and PCI Compliance Standard Operating Procedures by educating associates and managers, participating in in-store safety meetings and trainings, and conducting annual safety auditsInspect stores and departments for signs of potential lossTravels to and between all Harmons locations as scheduled by department manager or required by emerging eventsWorks varying shifts and on-call assignments to provide Loss Prevention coverage during all operating hours including weekdays, weeknights, weekends, and holidaysCommunicates openly and frequently with the team members, Loss Prevention Manager, Director of Risk Management, and stores' leadership teamsFollows established departmental and store policies and proceduresCompletes assigned tasks efficiently and in a timely mannerSets a professional and positive example to othersAssists as needed to ensure the success of the company as a wholeMARGINAL DUTIES & RESPONSIBILITIES:Performs other job-related duties as assigned.NATURE OF WORK CONTACTS:Consistent and daily interaction with store associates and managementConsistent and daily interaction with department management and law enforcementConsistent and daily interaction with customersTRAINING & QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Desired knowledge, skills, and abilities:A high school diploma or GED required; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:Working knowledge of law enforcement and security procedures and techniques, applicable laws, etc.Working knowledge of Loss Prevention related tools and equipment approved by HarmonsAbility to interpret policies and proceduresAbility to remain calm and practice deescalation tactics in varying and dynamic situationsExcellent organizational and planning skillsMust possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with diverse groups of peopleMust obtain and maintain a valid Utah driver's license and automobile insurance at or above company proscribed minimumsAbility to appropriately and professionally handle conflictAbility to maintain confidentiality at all timesMust possess the ability to accept constructive review and be accountable for one's own success as well as the success of your teamRequired to make logical, significant decisions using generally recognized skills and techniquesMust be self-directed and detail-oriented, possess integrity, have a positive attitude, and be mission-driven with a passion for Harmons' mission and commitment to working collaborativelyCommitment to working collaborativelyContinually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistentAbility to work weekends, evenings, and holidaysPHYSICAL/SENSORY DEMANDS:The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work is generally performed in a safe and comfortable store environment or parking lot with the possibility of frequent exposure to cold, hot, slippery, and wet conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion, eye, hand, and foot coordination; hear and respond to inquiries. Also requires standing, walking, and bending throughout the entire workday and the ability to maneuver heavy objects weighing up to 50 pounds from location to location.We are proud to be an equal opportunity employer and celebrate our employees' differences including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Diversity makes us better. Harmons Grocery