Public Benefits Specialist
Oregon Department of Human Services
- # Public Benefits Specialist**Benefit &** **Eligibility Worker** **(Public Benefits Specialist)**As a **Public Benefits Specialist****,** you will:* Interview applicants in person, by phone, by email to gather information needed to assess and determine if there is a need for services and benefits.* Assess client family strengths and needs, connecting families to other resources and programs.* Update narrative report summarizing new information from client and conclusions.* One year of experience working at the Human Services Specialist 1 level for the State of Oregon; OR* Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR* An associate degree in Behavioral Science, Social Science or a closely related field AND six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; OR* An equivalent combination of education, training, and experience relative to the class concept.* Experience working in a social/human services setting, interviewing to obtain information in person and over the phone.* Experience conducting work that requires attention to detail, particularly with data entry and reviewing documents.* Experience using basic mathematics in a work environment.* Experience in creating and maintaining written documentation of interactions with clients.* Experience communicating decisions, rules, regulations, policies and procedures to clients or customers.* Experience providing customer service to community members who have historically been marginalized, underserved, in crisis, or disadvantaged.Clearly describe how you meet the **minimum qualifications and essential attributes** in your application materials. Your application materials will determine if you are selected to move forward in the selection process. **Please include detailed work and education history.**
- J-18808-Ljbffr Oregon Department of Human Services
Vacancy posted 3 days ago
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