US Warehouse Operations Manager | Cranbury, New Jersey (12 month fixed term contract)

What’s the role about?

The US Warehouse Operations Manager role is responsible for overseeing the day-to-day operations of our US and UK third-party logistics warehouses. Ensuring continuous US inbound deliveries from origin, monitoring storage levels and identifying necessary actions, and ensuring on time order dispatching to Reiss stores, concessions, wholesale partners and eCommerce.

Managing a team of two (based in the UK), the successful candidate will be a key stakeholder between our transport partner, warehouses and logistics team.

This position is a 12 month fixed term contract, based 1 - 2 days at our DC location.

Who you are

• Proven track record of manging a 3PL warehouse
• In depth understanding of inbound & outbound operational efficiency barriers
• Experience in using TMS and WMS platforms
• Experienced in driving operational KPI improvement
• Experience in managing new customer operational requirements/campaign launches is highly advantageous
• Well organised and self-motivated with strong communication skills
• Team player with the ability to work in a fast-paced environment

What you’ll be doing

• Responsible for ensuring both US DCs are operating within inbound and outbound SLAs, monitoring operational orderbook versus capacity
• Manage the establishment of the new DC in Texas
• Manage two Warehouse Coordinators, based in the UK
• Act as main point of contact locally in the US for retail and partners regarding outbound fulfilment and returns
• Ensuring that all deliveries are received (supplier and returns), processed, and dispatched correctly and on time
• Identifying and driving operational process improvements
• Responsible for the maintenance of accurate inventory records, and implementing processes to minimise errors, delays or cancellations
• Ownership of Logistics invoicing for US DC and local freight partner storage / customs charges.

What we’ll do for you

• Competitive pay with commission
• Business wear reimbursement
• Up to 80% staff discount
• Employee assistance programs
• Premium healthcare coverage
• Plus further workplace benefits

Compensation $90,000 - $105,000

If you want to start your story at Reiss as our US Warehouse Operations Manager, don’t miss out - apply now!

At Reiss, it’s not just what we do - it’s how we do it that sets us apart. Creativity drives us forward, but it’s our shared behaviours that underpin our success. We look for individuals who embody these behaviours and bring them to life everyday:

Ambition | Accountability | Courage | Commitment | Focus | Resilience

#WeAreReiss

We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.

We know that some people won’t apply for a role unless they feel they meet all of the requirements listed. We want you to know that finding people who will add to our inspirational culture and have a learning mindset is incredibly important to us. Even if you feel you don’t tick all the boxes, we’d still like to hear from you.