Hospice Care Coordinator

Hospice Care Coordinator

Employment Type: Full time

Location: Hartford and Waterbury Regions

Schedule: Monday - Friday, 8 am - 5 pm, no nights or weekends

Position Purpose: The Hospice Care Coordinator plays a crucial role in facilitating referrals to hospice and post-acute home care services from the acute care setting. This position also involves educating healthcare staff, including physicians, on the services available from hospice. In addition, the Hospice Care Coordinator may participate in business development efforts related to expanding services or launching new programs.

This role offers a dynamic opportunity to support patients and healthcare teams, ensuring smooth transitions to hospice or homecare while expanding the organization's presence in the community.

Position Details: This position will support St Francis Hospital in Hartford and St Mary Hospital in Waterbury. Time spent in each location will depend on patient need.

What you will do:

• Regulatory Compliance: Maintain a thorough knowledge of Federal, State, and local laws, coverage requirements, as well as organizational policies, including the Integrity Program and Code of Ethics. Ensure compliance and demonstrate honest, ethical behavior in all duties.
• Referral Management: Maintain daily communication with case managers, discharge planners, and hospital units to facilitate patient referrals for hospice or home care services, ensuring a timely and efficient follow-up process. Educate on hospice programs to patients, families, facilities and community resources.
• Interdepartmental Collaboration: Work closely with healthcare team members to provide information on hospice and homecare services, answer questions, and assist with patient discharge planning from acute care settings.

Minimum Qualifications:

• Bachelor's degree or equivalent level of experience required.
• Graduate of an approved clinical education program and current clinical license in the state of employment preferred.
• Must have a minimum of two (2) years' experience in acute care setting, customer service, sales/marketing role or relevant experience.
• Must have current Driver's license and reliable transportation to and from work site.
• Ability to consistently demonstrate a commitment to the mission and Organizational Code of Ethics and adhere to the Compliance Program.
• Well-developed oral and written communication skills

Position Highlights and Benefits:

• Comprehensive benefit packages including 1st Day medical coverage, dental, vision, short- and long-term disability insurance.
• Paid Time Off package plus 7 additional paid holidays
• 403B Retirement plan with generous matching contributions
• Tuition reimbursement up to $5250 a year and mileage reimbursement.
• Ability to earn incentives through our Employee Referral program.
• Comprehensive Orientation/professional development opportunities

Ministry/Facility Information

Trinity Health Of New England At Home provides compassionate, exceptional care where people are most comfortable: at home. We are the area's most comprehensive home care provider with trusted quality of care. With new strategy, vision and technology, we are growing and shaping the future of healthcare!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.