Bi-Lingual Customer Service Representative

Bi-Lingual Customer Service Representative

Braselton, GA

Base Pay: $17 Per Hour

Job Number: 1291052

Industry: unavailable

Employee Type: Temp To Hire

Description

Bi-Lingual Customer Service Representative (Collections & Billing) Location: Braselton, GA Pay Rate: $17/hour Job Summary We are seeking a detail-oriented Customer Service Representative to support billing, collections, and customer account management. This role requires strong multitasking skills, experience working across multiple systems, and the ability to communicate effectively with customers regarding payment and credit-related matters. Key Responsibilities Handle inbound and outbound customer communications regarding billing and account inquiries Make collection calls and follow up with customers on outstanding balances Investigate and resolve billing discrepancies and customer credit issues Negotiate payment plans and arrangements with customers as needed Accurately enter and update customer information across multiple systems Maintain detailed and organized records of customer interactions and account status Multitask efficiently while navigating between different platforms and systems

Job Requirements

Prior collections or billing experience preferred. Proficiency in Microsoft Excel, data entry with high attention to detail. Ability to manage multiple tasks and systems simultaneously.